- Strive to create an environment in which passionate and innovative|Working with world's largest and most recognized brands
About Our Client
An independent key partner in outsourced marketing execution for top brands, we provide support for clients marketing programs encompassing data, digital solutions, content development, print, direct mail, promotional products, packaging, in-store environments, and temporary/permanent point of sale (POS). Emphasizing quality, sustainability, and speed-to-market, our collaborations extend to major global firms such as Google, Coca Cola, Nike, Pfizer, Co-op, and Samsung. With a workforce exceeding 4,000, our global presence spans Europe, the Middle East, Africa, the US, Latin America, and Asia-Pacific.
Job Description
- Foster robust relationships with client stakeholders and external agencies
- Ensure timely, high-quality delivery of services meeting contractual targets
- Offer technical guidance on print, 3D POS, and display projects for quality assurance
- Create detailed specifications for both internal and external clients with meticulous attention to detail
- Utilize software platforms for project quoting, ordering, and invoicing
- Uphold and enhance standards while collaborating on innovative methods
- Promote best practices within the broader operations group
- Develop a deep understanding of client business and industry
- Stay abreast of company's wide array of services, identifying synergistic opportunities for clients
- Identify areas for process improvement and implement necessary changes
- Provide exemplary customer service throughout project lifecycles
- Monitor projects to ensure adherence to specifications, deadlines, and budgets
- Foster team cohesion and knowledge sharing within the operations group
- Collaborate with clients to promote sustainable solutions aligned with UN Sustainable Development Goals, balancing economic and environmental considerations.
The Successful Applicant
- Minimum 3 years previous experience working in FMCG, POS, Print or Marketing Services is essential
- Must have 3D POSM experience either from a client service, design or production perspective and have knowledge of the end to end production process
- Strong experience in BSW (Beer, Spirits, and Wine) is particularly important
- Ability to work independently and remotely when not on site with clients or suppliers
- Works collaboratively with others in pursuit of team goals
- Is comfortable analysing and interpreting data and conversation on client reports
- Identifies and acts on growth opportunities within the client account to build scale and scope
- Takes a logical and systematic approach to work
- Takes a flexible approach to work and encourages others to do so
- Account management experience, working within a contracted environment to strict SLAs (service level agreements) and KPIs (key performance indicators)
- Able to manage and communicate with key client stakeholders to successfully deliver and exceed their expectations
- Knowledge of Microsoft office
- Be comfortable in client meetings to become an extension of the client team. Interact and provide high levels of comfort to the client on campaign management
What's on Offer
We're a people business - we know that our people are our greatest asset, and we strive to create an environment in which passionate, innovative and talented individuals thrive.We're committed to giving back, and all of our team have the opportunity to take time out to volunteer for one of our nominated charities every year, to support the fantastic work that they do.If you would like to be part of our exciting journey and are looking to start your career working with the world's largest and most recognised brands, click apply to find out more, we would love to hear from you!
Contact: Proychaya Kulkeatdech
Quote job ref: JN-042024-6384302
