Company Description
A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come.
Job Description
The Assistant Manager - Contract Administration is responsible for the management of contracts in the system, ensuring compliance with contract documentation requirements and targets timelines to close. This includes the management of cash, finance, and payment, and reconciliation of debtor database relating to the contracts.
The Assistant Manager-Contract Administration is also responsible for preparing and analyzing regular reports for Management.
Further responsibilities include leading, training and mentoring the Contract Administration team ensuring they are innovative and are making full use of all available technology available to them to maximize the efficiency of the contract administration function.
Key Responsibilities:
- Oversee the basic requirements and performance of the Contract Administration department.
- Carry out ongoing coaching, training, and mentoring for the team to ensure they have the tools and support to perform and have opportunities for growth.
- Manage the contract closing schedule and ensure timely and accurate flow of contracts from initiation to execution and closing.
- Assist with reconciliation of bank transactions for debtor payments.
- Prepare and analyse reports relating to sales performance against budget and forecast targets.
- Monitor and maintain the integrity of contract data.
- Facilitate compliance with tax, regulatory and audit requirements for sales contracts.
- Support and assist with the accounts payable function.
- Act in an advisory position to other departments to ensure compliance of company policy and procedures relating to contract documents.
- Support and assist with payroll function (particularly data for sales commissions)
- Serve as the custodian of all Contract documentation, ensuring all documentation is updated with correct versions for the various language requirements.
- Other duties as assigned by your manager.
Key Performance Indicators:
- Maintain the average time taken to create a contract within the expected target.
- Maintain a low error rate of contract data entries as per the expected target.
- Attain high internal and external customer satisfaction scores.
- Attain a satisfactory internal audit rating.
Qualifications
Required Skills and Attributes:
- Knowledge and application of AVC's sales methodology.
- Intermediate Excel and Word knowledge.
- Basic accounting skills.
- Well organized, high level of attention to detail, ability to communicate effectively with other departments.
- Highly developed interpersonal skills including the ability to coach and lead people and develop a strong team culture.
- Strong work ethics, flexible approach and supportive of others.
- Good problem-solving skills.
Education &/or Experience:
- Bachelor's degree or higher
- Tertiary or University education desirable, though not essential.
- Previous experience in an administrative and supervisory capacity, preferably with a hospitality or customer service orientated business is desirable.
- Finance background is desirable.
