About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world's most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
Assistant Spa Manager
At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.
Our family members are masters at their crafts a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
About Four Seasons Hotel and Private Residences Bangkok Chao Phraya
Located along the Chao Phraya River, one of the world's most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.
Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
About Four Seasons
Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.
What You Will Be Responsible For
Four Seasons Hotel and Private Residences Bangkok Chao Phraya seeks
an Assistant Spa Manager to join our talented opening team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company!
We are looking for an
Assistant Spa Manager who will support the Spa Manager, overseeing the day-to-day operation of the Spa Department and supervise all staff of fitness club & spa to ensure all day-to-day standards and procedures are adhered to and delivered at the highest level. This person will have strong leadership, interpersonal and analytical skills is able to prioritize and adapt to the changing needs of the operation, and can evidence having a solid work ethic, good business acumen and a passion for service. Prior experience in a mixed-use residential hotel is preferred.
Responsibilities Include But Are Not Limited To:
- Facilitate training and evaluations of all fitness & spa staff.
- Ensure all administration duties including but not limited to payroll, scheduling, and expense/supply are maintained and effective. Assist in training new staff for all positions.
- Train and evaluate all new and current staff. Coach, counsel, and discipline employees to properly motivate to ensure FS standards and procedures are adhered to.
- Assist in greeting guests/members at entrance and properly register all hotel guests and guests of members. Offer orientation of the facility.
- Assist in making spa reservations, check in spa guests, and offer recommendations or descriptions of spa services as necessary. Escort and orient to locker room.
- Handle all member/guests interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with club or hotel services.
- Assist in properly booking all necessary reservations that pertain to necessary fitness services or activities i.e., personal training.
- Appropriately utilize logbook, e-mails, voice mails, and glitch system as vehicles of communication to ensure members/guests satisfaction with all services provided in the fitness area.
- Ensure compliance of daily and opening/closing checklists by walking and ensuring all areas of fitness are well maintained, stocked, and cleaned to ensure high quality presentation and repair of all fitness equipment and venues for the hotel guests and members.
Preferred Qualifications And Skills:
- Previous leadership experience in a luxury spa setting
- Must be able to communicate professionally in English both verbally and written
- Proficient in Microsoft Office Suite with the ability to learn other proprietary computer applications.
- The ability to stand/walk up to 8 hours per shift when necessary.
- CPR/ First Aide certified.
- Comfort in training staff as well as coaching and counseling when necessary.
- Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening shifts
Visa and Work Permit sponsorship is not available for the role. Only successful candidates will be contacted.
Join Our Team
Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine's 100 Best Companies to work for since 1998.
What to expect: You will
Be a champion of the Golden Rule: Do unto others as you would have them do unto you
Be part of a cohesive team with opportunities to learn, grow and develop
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence
