About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Nestled in Koh Samui's breathtaking coastline, Four Seasons Resort Koh Samui is an oasis of elegance and serenity amidst the azure waters of the Gulf of Thailand. Spanning 42 acres of lush landscapes with tranquil lagoons and cascading waterfalls, the resort exudes a sense of profound connection to the island's maritime charm. The resort boasts 70 sumptuously designed Villas and Residences that encapsulate the essence of traditional Thai elegance. Drawing inspiration from the time-honored Southern Thai architecture, the accommodations seamlessly blend intricate local craftsmanship with contemporary comforts. Each abode offers unparalleled views of the expansive sea and the surrounding coconut groves, ensuring guests are immersed in nature's embrace. Four Seasons Resort Koh Samui, where the essence of Thai luxury meets the whispers of the ocean, promises an experience that is both timeless and enchanting.
Bellman
About The Role
The Bellman is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start. As the first and last impression of the Hotel, this high profile section carries a special responsibility. The Bellman greets each guest by name upon arrival and departure. The Bellman transports luggage to the guest room for arrivals and transports luggage for departing guests to the hotel entrance or into temporary storage. The Bellman also provides arriving guests with a hotel orientation.
This role involves guest satisfaction to ensure the highest standards of service.
The position reports to Resort Assistant Manager and Front Office Manager.
What You Will Do
- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
- Able to drive buggy and respond to all transportation requests within the Resort in an accurate and timely manner.
- Ensure the seamless interaction for all guests.
- Transports luggage for arrivals and departures
What You Bring
- Must have existing work authorization to work in the country of Thailand.
- Proven experience in a similar role within a luxury hotel or resort
- Excellent communication, problem-solving, and guest service skills
- Excellent personal presentation and interpersonal skills
- Proficiency in hotel management software and systems
- Warmth, care, and genuine enthusiasm when dealing with guests and internal customers.
- Commitment to upholding Four Seasons Service and Culture standards.
- Ability to handle multiple tasks and remain calm under pressure.
- Physical by nature and the ability to lift and push at least 50lbs.
What We Offer
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Complimentary Accommodation at other Four Seasons Hotels and Resort
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
Schedule & Hours
- This is a full-time position.
- The working hours will primarily be early morning and daytime, during weekdays and weekends.
