Billing and Collection Deputy Manager

Job Roles and Responsibilities

Supervise and manage the company's billing generation and collection processes, ensuring all bills are issued accurately and timely, and payments are collected on schedule.

Handle customer billing inquiries and disputes, ensuring issues are resolved promptly, improving collection rates, and reducing bad debts.

Prepare and submit regular financial reports, analyze fund collection and aging, identify potential risks and issues, and provide solutions.

Supervise and ensure the team provides accurate data to the accounting group for closing.

Supervise and maintain internal control systems, ensuring all financial operations comply with company policies and regulatory requirements.

Regularly review and update financial processes to ensure their effectiveness and compliance.

Review financial terms in customer contracts to protect company interests and ensure compliance with financial requirements.

Represent the team in communication with other departments, suggesting suitable cross-department workflows to reduce communication costs and eliminate misunderstandings, thereby improving overall work efficiency.

Monitor and review financial transactions, identify and report any suspicious corruption activities.

Collaborate with internal audit and compliance departments to investigate and handle corruption cases, ensuring financial transparency and integrity.

Assist superiors in supervising and managing the team, providing training and guidance to enhance the team's professional skills and work efficiency, and promoting team collaboration.

Set team goals, monitor performance, and ensure the team achieves expected outcomes.

Maintain and develop good relationships with customers, ensuring customer satisfaction and loyalty.

Coordinate customer complaints and feedback, providing efficient solutions.

Qualification

Typically requires a Bachelor's degree in Finance, Accounting, Economics, or a related field.

At least 5 years of relevant work experience in Accounts Receivable.

Experience in financial management within the logistics or courier industry is preferred.

Strong proficiency in Thai, with the ability to communicate effectively in English

Strong financial analysis and reporting skills, capable of identifying and resolving financial issues.

Proficiency in using financial management software and office software, with strong data analysis and document management skills.

Excellent communication skills, able to effectively collaborate with various departments and stakeholders.

Strong problem-solving abilities, capable of quickly addressing and resolving complex financial issues.

Having certifications such as Certified Public Accountant (CPA) or other relevant financial certifications is an advantage.

Demonstrated ability to lead and manage a team, providing guidance and support to achieve team goals.

Work location: Unilever house, 7th floor

Work days: 5 days per week (9:00 - 18:00)

Main HR in charge: K.Mew