Fully oversee and be responsible for the day-to-day managerial and financial operation of the property; including leading all managerial, administrative and technical personnel
To ensure optimum satisfaction of all occupiers of the common area and facilities of the property
To set, implement and monitor operation standards for all aspects of the property's management in cooperation with the client to ensure the efficient running of the property
To monitor and evaluate the performance of all management personnel, contractors and sub-contractors regularly meet with service contractors to ensure performance standards are met
To prepare and operate on yearly budgets; monitor and control expenses within agreed budgets
To communicate with - and report to the client and/or their representatives on all matters relating to the property and the use of its facilities
To prepare and propose improvement plans for all aspects of the property and its facilities, including but not limited to cost effective operations, energy savings, access control, safety and security
To coordinate with, lead and guide the engineering personnel to take measures in case repairs or improvements to the property may affect its occupiers
To set, prepare and conduct annual fire drills, property evacuation procedures and related safety trainings
To prepare and conduct regular formal meetings with the clients and/or occupiers of the property
To ensure smooth financial operation of the property including following up on the outstanding payments
To collect and analyse operational data of the property and its facilities and prepare professional recommendations based on these findings
To source, scan, compare and negotiate with external suppliers or service providers for any dealings related with the property, including contracts and procurements
To communicate, coordinate and deal with all relevant government institutions.
Qualifications
Bachelor or Master Degree in related field
Proven record in managing Retail, Shopping Mall, Convention Hall
Fluent in English usage
Excellent communication & negotiation skill
Strong background in customer and people management skills
Positive thinking and self-motivated leader
Able to encourage your team to perform to high standards