must be a team player and work with other members of the team to meet all key performance indicators as set out in the management contract.
Manage the vendor procurement and management practices of and ensure renegotiation and tendering, including tender documentation; evaluation of tenders and preparation of contracts is in accordance with agreed client procurement guidelines.
Benchmark services across properties within the country
Co-ordinate and monitor contractor management program.
Implement a comprehensive energy management program.
Implement building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems. Interaction with the regional team to ensure regional consistency will be of importance.
Manage the Preventive and Planned Maintenance program to minimize maintenance, repair and replacement costs together with minimizing the risk of plant failure/interruption.
Ensure that the team liaises closely with established procedures to ensure service standards are maintained
Recommend continuous quality improvement practices across the facility to maximize the benefits to IBM.
Ensure consistency of regional policies & procedures with constant updating and that all staff have adequate familiarity with the systems as well as the policies
Ensure all Reactive Maintenance is completed as per the agreed timeframes.
Monitoring & coordinating response to BMS, Fire Alarm System
Attend to facilities call out and oversee maintenance work on Saturdays / after-hours as required.
Provide technical competency in reviewing all R&M works and recommending improvements.
Oversee churn and project work, where this relates to Engineering or affects the Critical Environment. Upkeep system drawings and good documentation Practice
Coordinate a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental.
Develop/ Update/ Refresh disaster recovery and business continuity plan and ensure they are implemented and maintained.
Develop initiatives and strategies that lead to cost savings and service improvement Evaluation service response time and analyze occupants service request trends and suggestions
Ensure feedback from client sessions is recorded and action taken to the satisfaction of the end user.
Pro-actively develop and manage client / business unit relationships ensuring that the expected service levels are achieved across the region.
Lead by example and groom the team in achieving maximum client satisfaction level.
Qualification:
Bachelor's degree in electrical / mechanical / industrial engineering or related field preferred.
5 years experience in management and high-rise building engineering preferred.
