- Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data
- Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels
- Create and implement precise management plans for every project, with attention to transparent communication at all levels
- Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
- Determine and develop user requirements for systems in production, to ensure maximum usability
Responsibilities
- Partner with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
- Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
- Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
- Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
- Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
Required skills and qualifications
- Five or more years of experience in analytics and systems development
- High proficiency with SQL and database management
- Proven analytical abilities
- Experience in generating process documentation and reports
- Excellent communication skills, with an ability to translate data into actionable insights
Preferred skills and qualifications
- Bachelor's degree (or equivalent) in information technology or computer science
- Strong working knowledge of relevant Microsoft applications, including Visio
- Proven ability to manage projects and user testing
- Extensive experience with data visualization
- High proficiency in technical writing
