Business Development Manager

Boku Inc. (BOKU.L) is the leading global provider of local mobile-first payments solutions. Global brands including Amazon, DAZN, Meta, Google, Microsoft, Netflix, Sony, Spotify, and Tencent rely on Boku to reach millions of new paying consumers who do not use credit cards with our purpose-built payment network of more than 250 local payment methods that reach 7 billion accounts across 65 countries. Every year, Boku processes over $9 billion in value for our customers. Incorporated in 2008, Boku is headquartered in London and San Francisco and has employees in over 39 countries around the world, including Brazil, China, Estonia, Germany, Ireland, Japan, Singapore, and the UAE. Boku is a truly global company that takes pride in its diversity and thriving equal opportunity workplace.

Duties & Responsibilities:

Business Development & Partners Management

1. Understand the payments business in Thailand to identity, qualify, develop, manage and execute the Supply pipeline for Mobile Payment (i.e. ewallets, real-time-payment, direct debit)
2. Support smooth & efficient partners on-boarding & service launch, ensuring full compliance to Boku's business ethics, audit, and regulatory guidelines.
3. Negotiate with partners to improve pricing & marketing support and manage operational contract addendum, invoice & settlement issues
4. Establish and manage strong relationships & rapport with key decision makers in carriers/eWallet/PSPs/merchants
5. Become key problem solver for partners in any matters related to Mobile Payments

Optimisation

1. Analyse and monitori KPIs related to the connections and find optimization opportunities.
2. Manage partners supporting features and work with partners for improvement projects.

Interact and communication:

1. Working closely with APAC management to develop the Payment strategy; ensure alignment on commercial strategies and business objectives.
2. Working closely with internal stakeholders (i.e. Product, Project, Legal, Finance, Sales, Account Management etc) to finalize commercial, close contracts & complete technical integration with Mobile Payment partners (i.e. carriers/eWallet/PSPs/merchants)
3. Act as the partners champion within the organisation, and Boku's ambassador to partners.

QUALIFICATION:

• A university degree/diploma in any discipline; preferably in Business Administration, Sales & Marketing
• At least 3 years of experience working in a combination of business development, project management, marketing or product development. Experience in Technical Project/Account management and/or product management is preferred.
• Strong written and oral communication skills in both English and Thai.

EXPERIENCE:

1. At least 3 years prior experience in business development, business management, sales position
2. Experience and demonstrable records in managing complex projects, collaborating & engagement with internal & external cross functional teams & key stakeholders
3. Experienced self-starter with a customer-centric focus, an analytical mindset, and attention to detail.
4. Strong advantage if candidate has experience working in the Payment. Telco, eCommerce, FinTech; preferably in Mobile Payment, Alternative Payment, Local Payment Methods

TRAITS:

1. You are used to working in cross-functional teams, with an ability to deliver commercially successful products and services that wow customers.
2. You possess good judgement and make effective decisions at the appropriate speed.
3. You thrive working in a dynamic, fast-moving startup environment.
4. You deal well with ambiguity and respond flexibly to change.
5. You are a strong, innovative leader who can prioritize well and communicate effectively.
6. You are able to manage without relying on authority, convince colleagues and partners of your plan through its merits, work effectively with all stakeholders & retain ownership for the delivery.
7. You have strong analytical and quantitative skills, with the ability to gather insights from data instead of just regurgitating it.
8. You are comfortable getting your hands dirty in day-to-day tasks to get things done. No task is beneath you.

BENEFITS

1. Excellent opportunity to enter the mobile payments industry, the most exciting sector with Fintech.
2. Working for the global leading company in the mobile payment industry.
3. Being part of a winning team, in a friendly supportive environment that rewards ability and results.
4. Supporting Boku's continuing success in launching mobile payments for the biggest global digital merchants and beyond digital into new market sectors.