Business Manager (Samut Sakhon)
Location Based: Samut Sakhon, Thailand
Job Purpose:
The Business Manager focuses is a key role responsible for overseeing digital technology operations and business partnering within a cluster of manufacturing sites in the Samut Sakhon area. This position involves collaborating closely with central product teams, infrastructure teams, and business stakeholders to ensure the effective delivery of IT services and solutions that support business objectives. They also play a critical role in business partnering, understanding the unique technology needs of the organization, and aligning IT initiatives to drive business success.
Education:
- Bachelor's degree in a relevant field (e.g., Information Technology, Business Administration).
- Relevant industry certifications (e.g., ITIL, PMP) are a plus
Experience:
- 15 years of experience in IT management or a related leadership role.
- Proven track record of successfully aligning IT strategies with business goals.
- Strong understanding of digital technology trends and innovations
Roles & Responsibilities:
1. Digital Technology Leadership
- Provide leadership for digital technology initiatives, aligning them with business goals.
- Oversee the implementation and management of digital technology solutions, ensuring they meet quality and performance standards.
2. IT Service Delivery
- Manage the delivery of IT services, including user support, system maintenance, and incident resolution.
- Monitor service performance, availability, and reliability to meet service-level agreements (SLAs).
3. Business Partnering
- Collaborate with business units and departments to understand their technology needs.
- Act as a trusted advisor to business leaders, providing technology insights and solutions.
4. Central Product Collaboration
- Work closely with central product teams to understand product roadmaps and align them with local business needs.
- Provide feedback and insights to central product teams to enhance product offerings.
5. Infrastructure Management
- Coordinate with infrastructure teams to ensure the availability and performance of IT infrastructure.
- Plan and execute infrastructure upgrades and enhancements as needed.
