Zipcode is seeking a highly skilled and dynamic Chief Operating Officer (COO) to oversee and streamline our all operations aspects of Zipcode. She/He will play a critical role in for ensuring the efficient and effective execution of our projects, from concept to completion, while aligning operations with the company's mission of creating value and inspiring future generations. This role requires a dynamic leader with a deep understanding of real estate development, a passion for innovation, and a commitment to operational excellence.
At Zipcode, our team is highly engaged, fostering a collaborative atmosphere where everyone's ideas are valued. The candidate will be encouraged to speak up and have their voice heard. The team will work together to establish a fun working culture where people of different interests work toward the same goal. The opportunity offers tremendous growth potential and competitive compensation.
Responsibilities:
Strategic Planning and Management
- Develop strategic operational directions for the Zipcode department, growth, and long-term profitability.
- Track and evaluate key performance indicators (KPIs) to guide decision-making and ensure alignment with company objectives.
Operations Management
- Oversee the day-to-day operations of Zipcode, ensuring all projects are delivered on time, within budget, and to the highest quality standards.
- Enforce best practices for operational procedures, ensuring adherence to company policies and regulatory standards.
Project Management
- Lead and manage the project management team, ensuring seamless coordination across all departments involved in real estate development.
- Create comprehensive project plans, including timelines, budgets, and resource allocation, to ensure successful project execution.
Process Improvement
- Continuously evaluate and enhance operational workflows to maximize efficiency, reduce costs, and improve overall quality.
- Work closely with various departments to ensure seamless integration of process improvements across the organization.
Financial Management
- Set annual operational targets and budget forecasts in collaboration with the management team.
- Manage the operations budget, allocating resources effectively to maximize impact and achieve objectives.
- Oversee operational data analysis and manage Profit and Loss (P&L) statements for properties.
Compliance and Risk Management
- Ensure that the organization complies with all relevant laws, regulations, and industry standards.
- Implement risk management strategies to mitigate potential operational disruptions and legal issues.
People Management
- Lead and manage a team of operation professionals, providing guidance, coaching, and support to ensure operation goals are met.
- Foster a positive and collaborative work environment that aligns with Zipcode's values and culture.
- Implement training programs that enhance the team's capabilities and support professional growth.
- Drive people strategies focused on recruiting, developing, and retaining top talent.
Qualifications:
- Bachelor's degree or higher in Business Administration, Operations Management, Real estate or related fields.
- 10+ years of experiences in a senior operational management role, preferably in a similar industry.
- Proven track record of successfully managing large-scale real estate projects from concept to completion.
- Excellent strategic thinking and problem-solving abilities, with a focus on innovation and efficiency.
- Excellent leadership, communication, and interpersonal skills.
- Self-driven, ability to work independently and manage the productivity.
- Ability to analyze data, identify trends, and make informed decisions.
- Strong problem-solving skills and the ability to work under pressure.
- Proficiency in relevant software and tools for operations management and financial analysis.
- Positive attitude, enthusiasm, and a passion for delivering exceptional customer service.
- Proficiency in Microsoft Office programs, including Word, Excel, PowerPoint, and Outlook.
