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TISCE - Huachuang Thai Co., Ltd.

Community Specialist

Early Applicant
  • 5 months ago
  • Be among the first 50 applicants

Job Description

About Us: TISCE is a dynamic and innovative company dedicated to helping businesses improve their supply chain operations. We are expanding our team and seeking a motivated Freelance Community Manager to work closely with our Marketing team. This role will be instrumental in building a robust network of freelancers on our platform and driving engagement to gather as many Requests for Quotes (RFQs) as possible.

Job Description:

Key Responsibilities:

  • Community Building: Establish and nurture relationships with freelancers on our platform to foster a vibrant and active community.
  • Engagement: Actively engage with freelancers through various channels (e.g., social media, email, forums) to understand their needs, gather feedback, and ensure they are informed about platform updates and opportunities.
  • RFQ Acquisition: Encourage freelancers to submit Requests for Quotes (RFQs) by highlighting the benefits and opportunities available on our platform.
  • Collaboration: Work closely with the Marketing team to develop and implement strategies for freelancer outreach and engagement.
  • Content Creation: Assist in creating and distributing engaging content tailored to freelancers, including newsletters, blog posts, and social media updates.
  • Event Coordination: Organize and manage online and offline events, webinars, and meetups to enhance freelancer engagement and platform activity.
  • Data Analysis: Monitor and analyze engagement metrics to assess the effectiveness of community-building strategies and report findings to the Marketing team.
  • Support: Provide exceptional support to freelancers, addressing their inquiries and resolving any issues promptly and efficiently.

Qualifications:

  • Education: Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
  • Experience: Proven experience in community management, customer relationship management, Sales, or a similar role.
  • Communication Skills: Excellent verbal and written communication skills with the ability to connect with freelancers and build strong relationships.
  • Marketing Knowledge: Understanding of marketing principles and experience working with marketing teams to drive engagement and growth.
  • Tech-Savvy: Proficient in using social media platforms, online forums, and other digital communication tools.
  • Analytical Skills: Ability to analyze engagement data and provide actionable insights.
  • Organizational Skills: Strong organizational and multitasking abilities with attention to detail.
  • Team Player: Collaborative mindset with the ability to work effectively within a team environment.

Preferred Qualifications:

  • Experience working with freelancers or in a freelance platform environment.
  • Familiarity with CRM tools and community management software.
  • Good command of English speaking and writing; Mandarin will be a plus.
  • Creative thinking and problem-solving skills.

More Info

Date Posted: 23/06/2024

Job ID: 82827501

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