Staff4Me is excited to announce an opening for a dedicated and detail-oriented Content Moderator who is proficient in Thai to join our committed team. In this essential role, you will be responsible for evaluating and moderating user-generated content across several platforms, ensuring that all content adheres to community guidelines and standards. Your role is crucial in fostering a safe and engaging online environment for our user community.
Key Responsibilities:
- Review user-generated content, including text, images, and videos, ensuring compliance with established community guideline
s- Identify and take appropriate action against inappropriate, harmful, or misleading content according to company policie
s- Provide constructive feedback to users when necessary, and escalate any significant issues to management promptl
y- Monitor user interactions within the community, reporting any trends or recurring issues that may require attentio
n- Collaborate with fellow moderators to ensure consistent application of content standards across all platform
s- Stay updated on platform policies and the latest best practices within the content moderation fiel
d- Participate actively in team meetings and training sessions to enhance overall moderation strategie
s
Requirement
s- Fluency in Thai (native or equivalent) and strong written and verbal communication skills in Englis
h- Previous experience in content moderation, digital community management, or a related field is preferre
d- Excellent attention to detail with the ability to make sound judgments rapidl
y- Understanding of social media platforms and current trends in digital conten
t- Capability to manage sensitive content with professionalism and discretio
n- Proficient in the use of moderation tools and knowledgeable about online safety practice
s- Willingness to work flexible hours, including weekends and holidays, as neede
d
Benefit
s- Competitive salary and benefits package
.- Opportunity for growth and career development
.- Training and support to enhance technical and customer service skills
.- Work in a dynamic and multicultural environment
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