Our client is in search of a CRM Manager to join their team in Bangkok, Thailand.
This role offers an exciting opportunity to oversee customer segmentation and campaign promotions with the aim of acquiring and retaining customers on their application and website. The successful candidate will be offered a competitive salary range of 90,000-120,000 THB. This is a fantastic chance to work for a leading global FMCG company.
- Competitive salary range of 90,000-120,000 THB
- Opportunity to work in Bangkok, Thailand
- Chance to work for a leading global FMCG company
What You'll Do
As a CRM Manager, you will play a pivotal role in shaping the customer journey and experience. Your primary responsibility will be overseeing customer segmentation and managing campaign promotions across various platforms. You will focus on both acquiring new customers and retaining existing ones by enhancing the user experience on our client's application and website. Monitoring and analysing performance metrics will be crucial to ensure customer satisfaction. Furthermore, you will have the opportunity to collaborate with cross-functional teams to improve the overall CRM strategy.
- Oversee customer segmentation strategies and implementation
- Manage campaign promotions across various platforms
- Work towards acquiring new customers through strategic planning
- Focus on retaining existing customers by enhancing user experience
- Monitor and analyse performance metrics to ensure customer satisfaction
- Collaborate with cross-functional teams to improve overall CRM strategy
What You Bring
The ideal candidate for this CRM Manager position brings along proven experience in a similar role within the FMCG industry. You possess a strong understanding of customer segmentation strategies and are adept at managing campaigns across various platforms. Your ability to analyse performance metrics and implement necessary improvements sets you apart. Your excellent interpersonal skills make you effective at collaborating with different teams. Being knowledgeable about the latest trends in customer acquisition and retention strategies is key for this role. Above all, we are looking for someone dependable with a strong commitment towards enhancing customer experience.
- Proven experience as a CRM Manager in FMCG or similar industries
- Strong understanding of customer segmentation strategies and campaign management
- Ability to analyse performance metrics and implement necessary improvements
- Excellent interpersonal skills for effective cross-team collaboration
- Knowledgeable about latest trends in customer acquisition and retention strategies
- Dependable with a strong commitment towards enhancing customer experience
What Sets This Company Apart
Our client is a leading global FMCG company known for its commitment towards delivering quality products that cater to diverse consumer needs. They offer an inclusive work environment where every employee's contribution is valued. Their focus on continuous learning and development ensures that employees are always equipped with the latest industry knowledge. They believe in maintaining a healthy work-life balance and offer flexible working opportunities.
What's Next
Ready to take the next step in your career Don't miss out on this exciting opportunity!
Due to the high volume of applications, our team will only be in touch if your application is shortlisted.
Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: . 1188 / 2551
