Customer Service Associate (Bangkok)

JustCo is Asia Pacific's leading provider of flexible workspaces for businesses of all sizes. Founded in 2011 and headquartered in Singapore, JustCo has the largest co-working network in Singapore, with close to 50 co-working locations across eight major cities in Asia Pacific.

JustCo's value proposition lies in its focus on high-quality fit-outs, attractive locations, and a seamless experience via technology to work from any of its spaces. We make work better by revolutionising how people work, empowering our ever-growing community with exceptional flexibility, opportunities, and experiences.

In this role, you will be responsible for:

• Greeting and managing entry access of JustCo members, visitors, guests; conducting centre tours
• Responding to products & offerings, service-related queries/requests from members, visitors/guests over various channels (e.g. at the centre front desk, over emails or calls)
• Assist with JustCo members move in, move out experiences (e.g., setting up a studio, handling necessary studio reinstatement works)
• Assisting in the day-to-day operations of JustCo centre(s) to ensure it is usage ready for JustCo members, visitors and guests, including but not limited to centre opening and closing, ensuring the general cleanliness and maintenance of centres, setting up and managing specific spaces (e.g. pantry, meeting rooms) usage
• Administrative work required for seamless centre operation (e.g., handling front desk duties, courier matters, performing payment charges, creating invoices, submitting receipts, updating centre and member records/transactions)
• Assisting with and/or participating in members events and any other JustCo Community related/driven initiatives

Requirements:

• Prior experience in serviced office or hospitality industry an advantage
• Good in English and local language
• Friendly, cheerful, energetic, and empathetic
• Strong communication and interpersonal skills
• Proficient in MS Office
• Team player with ability to work independently

We will review your application and will contact you within two weeks if you are shortlisted for an interview.

At JustCo, we believe that working does not have to be a dull and lifeless endeavor! A career with JustCo presents unlimited opportunities for career and personal growth for every individual. Join us in this exciting time where we revolutionize the future of work!