Responsibilities
CORE RESPONSIBILITIES AND TASKS
- Communicate with customers by answering key questions on product and services
- Monitor order processing, Solve key problem
- Maintain customer record by updating account information
- Cooperate with planning on inventory by providing sales forecast, depends on information from customer, sales and history
- Monitor/approve quotation
- Monitor/approve contract such as rebate, claim, invitation, get approval and communicate with customer accordingly.
- Coach and monitor CS representative on Oracle daily process, contract
- Communicate with Customer and related department on problem solving
Qualifications
POSITION REQUIREMENTS
- EDUCATION BACKGROUND REQUIREMENTS: Required Degree or above in Management or Logistics Preferred
- KNOWLEDGE & EXPERIENCE: Required
- 5-8 years working experience in international company
- Have experience in forwarder / logistics field/ CS field
- Be service-minded and have problem solving skill
- Good at Microsoft office
- Fast learner and adaptive
- Good communication in English and Chinese
- Proactive and having sense of urgency
- Work for coating industry under the culture of MNC
TECHNICAL/SKILL REQUIREMENTS:
Required:
- Excellent communicator, a strong work ethic, the ability to work independently as well as in a team environment and a strong desire to succeed
- Strong leadership in managing a team
- Enthusiastic, ambitious and self-motivated.
- Strong business knowledge, professional presentation skills and exceptional problem-solving abilities.
- Will need to be well organized, proficient at math, have a strong attention to details.
- Strong cross-function leadership and coordination capability
- Must be willing to travel
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret concrete variables
- Computer experience in Microsoft Word, Excel, PowerPoint & Outlook
- Good in both written and oral English & Chinese
About Us
Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We'll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive!
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
