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Customer Service

TechFun consultant

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0-1 Years
4 months ago
131 Viewed
0 Applied

Job Description

Company Overview

TechFun Consultant is a trusted partner in forex trading, dedicated to guiding clients through the dynamic realm of foreign exchange markets. With a client-centric approach and personalized strategies, we empower traders to succeed.

Job Description

  • Fluent / Excellent Communication Skills
  • International Process
  • Graduation Mandatory
  • Freshers / Experience
  • Voice Process
  • 5 Days Working
  • Rotational Shifts
  • Salary - 26K To 32K CTC
  • Location - Jaipur

Job Overview

Full-Time Customer Service role at TechFun Consultant in Jaipur for fresher ( 1 year experience)

Qualifications and Skills

  • Strong communication skills
  • Effective problem-solving abilities
  • Empathy towards customers needs
  • Patience and ability to handle difficult situations
  • Adaptability to changing customer requirements
  • Active listening to understand customers concerns
  • Excellent time management skills
  • Proficient in conflict resolution techniques

Roles and Responsibilities

  • Answering customer inquiries via phone, email, and chat
  • Assisting clients with account setup and technical issues
  • Providing exceptional customer service and resolving complaints effectively
  • Educating customers on trading platforms and services
  • Maintaining accurate records of customer interactions

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Last Updated: 20-06-2024 06:23:07 PM
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