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Greetings from Adam & Eve Inc,
We are hiring for Process Associates
This Recruitment proposal outlines the Hiring Description & our Company Informations.
Job Responsibilities:
Customer Support:
Gather the Feedback from Customer & Maintain Long Lasting Relationship.
Handle inbound & Outbound calls from customers in a professional and courteous manner.
Listen attentively to customer inquiries, concerns, and feedback.
Provide accurate information and solutions to customer queries.
Documentation:
Maintain detailed and accurate records of customer interactions in the CRM system.
Update customer profiles with relevant information.
Quality Assurance:
Adhere to quality standards and ensure consistency in service delivery.
Participate in ongoing training to stay updated on product knowledge and customer service techniques.
Qualifications:
Education:
Any Degree with computer Knowledge.
Communication Skills:
Excellent verbal and written communication skills in Tamil, Malayalam , Hindi & Telugu.
Ability to articulate information clearly and concisely.
Previous experience in a customer service role is preferred but not mandatory.
Ability to handle a high volume of calls with a focus on quality service.
Ability to think on your feet and provide effective solutions.
Requirements:
Immediate availability for joining.
Team Player
Ability to work collaboratively in a team-oriented environment.
Positive attitude and a willingness to learn.
No of Employees needed
1.Malayalam - 50
2.Hindi - 30
3.Telugu 30
4.Kanada - 20
Location: Lakshmi Mills, Coimbatore
No of Vacancies: 50+
Salary Range: 10,000 to 15,000 per month + incentives (Based on performance)
Contact Us
+91 7397542832
Mail Us: [Confidential Information]
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Date Posted: 20/06/2024
Job ID: 82430333