Customer Support Executive/Key Accounts Executive

Understand multiple complex University Entry Requirements and Application Procedure

Able to Train other team members and monitor the process performance

Take training from the university and prepare training material about the university and its courses

Application Process

Work on processing application of each student allocated to them and liaise with UK based British and European student to convince them to attend unievristy interview

Check and upgrade students CV and personal statement

Prepare the students for the interviews with university

Present and give webinars to students

Resolve students queries and give them solutions

Update the CRM and Spreadseets without making mistakes

Prepare reports daily and weekly through MIS

Skills

Very good and Fluent English without grammatical mistakes.

Ability to understand English Accent

Very well organised

Attention to detail and meticulous in work

Salary upto 4LPA

3+ years of experience working in a KPO/BPO

Good command in English

Read to work from office Mon to Sat 2PM to 11PM

Job location :Mumbai (Chembur)