Customer Support Representative

Position: Customer Support Executive Join our team as a Customer Support Executive, where you'll provide exceptional support to our valued customers. We're seeking individuals with proficiency in English and any South Indian language, along with graduates who are passionate about delivering excellent customer service. Responsibilities: Handle customer inquiries and issues related to Airtel Black services via phone, email, or chat channels. Assist customers with account management, service activation, billing inquiries, and technical troubleshooting. Communicate effectively in English and at least one South Indian language to cater to our diverse customer base. Ensure timely resolution of customer concerns while maintaining a high level of customer satisfaction. Collaborate with other departments to escalate and resolve complex issues as needed. Qualifications: Proficiency in English and at least one South Indian language (such as Kannada, Tamil, Telugu, Malayalam). Graduation degree or equivalent. Strong communication and interpersonal skills. Ability to work a 5-day week with 2 rotational days off. Prior experience in customer support or telecommunications is preferred but not required.