Customer Support Representative

Qualification: Diploma, 12th or above

US Shift | 2 weekly off

Salary: 15K to 17K take home with 2 way free cab

We are seeking a customer support representative that excels in meeting customers expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction.

To be successful as a customer support representative, you should stay informed about product and service specifications and maintain good relations with customers. Ultimately, a successful Customer Support Representative should be able to achieve outstanding customer service and communicate effectively with customers.

• Managing incoming calls.
• Resolving complaints and following up on resolutions.
• Identifying customers needs.
• Following procedures and policies.
• High school diploma or equivalent.
• Experience in customer service.
• Strong telephone etiquette.
• Excellent communication skills.
• Ability to manage multiple tasks at once.
• Ability to adapt to different personalities.