Essential Duties And Responsibilities (Key Activities Of The Role)
- Using the tools provided and in compliance with the IHG standards, maintains, updates and shares information in the areas of a master calendar of external events, competitor rate intelligence, RevPar penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, meeting space allocation, Loyalty program penetration both overall and by account (and for bookers), system contribution and trends in rooms and non-rooms revenues by channel, segment and account.
- Understand the composition of hotel profitability and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation.
- Monitor competitor pricing for all revenue generating departments, understands the dynamic of the local market and the demand generators, and recommends appropriate actions in relation to the hotel's pricing and market mix strategy.
- Monitor and determine demand periods for function space, rooms and catering through an analysis of historical data and current bookings. Responsible for tracking and analyzing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business.
- Approve and/or implement sell strategies for all group proposals and collaborates with the Director of Sales or Director of Catering.
- Manage use of revenue systems* on a daily basis. This includes the responsibility for any manipulation of the yield hurdle points and daily inventory balancing where appropriate.
- Manage all channels (CRO, GDS, Internet direct and indirect) including but not limited to room types and sell strategy. Responsible for ensuring compliance with the Lowest Internet Rate Guarantee and managing third party distributors in compliance with IHG standards and rules.
REQUIRED QUALIFICATIONS
Required Skills
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions.
- Proficient in the use of Microsoft Office, mastery skill in excel
- Problem solving, analytical, reasoning, motivating, organizational and training abilities.
Qualifications
- Bachelor's degree in Hotel Administration or Business Administration.
Experience
- 5 years of proven revenue management experience with a reputed international chain in a property of 500+ rooms with large meeting facilities and multiple R&B outlets is required.
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life including impressive room discounts and some of the best training in the business.
- Service Charge 100%
- 8 hours working per day
- 2 days - off per week
- Public Holiday / Vacation / Day Off on Birthday
- 3 meals per shift
- Laundry and dry clean
- Provident Fund
- Social Security
- Health & Group Life Insurance
- Annual Physical Check-up
- Training and Development Program
- F&B benefit at Holiday Inn Pattaya: 50% discount for take home only plus 10% discount on beverages excluding alcohol
- Employee Rate at InterContinental Hotels Group
- Employee activities
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well both inside and outside of work and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job We'll never know unless you hit the Apply button. Start your journey with us today.
