Application Deadline: 20 May 2024
Department: Rooms Division, Front Office & Guest Services
Employment Type: Permanent - Full Time
Location: Thailand - Bangkok
Reporting To: General Manager
Description
Director of Rooms is responsible to ensure the smooth and efficient running of all operational aspects of Rooms Division related departments and to ensure that the various departments are run according to the standards set for the brand in general and the hotel specifically.
Key Responsibilities
- Participate in development and preparation of hotels strategic plan.
- Prepare budget and monitor revenues.
- Profit and Loss responsibility.
- Coordinate with Revenue Management and Sales to maximize room occupancy, rates and profits.
- Optimize revenue by sales-promoting activities and control the Revenue Management in order to achieve the best possible Revenue Penetration Market Share in the market.
- Control the duty roster for sub departments guaranteeing the quality as well as consider the highest personnel cost efficiency.
- Oversee all labor cost controls within budget limits and occupancy variances to maximize productivity.
- Conduct interviews with possible future employees.
- Responsible for control of all operational tasks as well as the respective delegation and control.
- Re-evaluate work flows to improve and optimize organization.
- Implement and evaluate procedures and policies.
- Ensure clear communications with all other department heads.
- Create Career Development plans for each employee which is part of the Talent Pool or High Potentials.
- Regularly organize departmental meetings.
- Communicate the strategy and targets of the management to their departmental heads and the line staff and ensuring implementation.
- Ensure and communicate up-to-date procedures for all safety relevant measures with Fire & Safety team.
- Conduct daily walk through to ensure quality standards and cleanliness in front and back of the house areas.
- Control the technical situation of the departments in rooms divisions.
- Maintain a high visibility with guests and employees.
- Responsible for maintaining 85% scoring for LQA inspections.
- Manager on Duty weekdays and weekends.
- GM responsibility in his/her absence.
- Pre-Opening tasks and responsibilities.
- Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
About Kempinski
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
