Job Summary
Product specialists work with a team to ensure excellent product delivery. They have a wealth of knowledge about a product or range, and also analyze market trends, develop sales, price and profitability strategies, recommend improvements, identify opportunities, and increase revenue. They should have strong customer service and analytical skills.
General Responsibilities
- Conducting thorough market research, which may include taking surveys, doing desktop research, sending emails, and making calls, and even attending product launches of rival companies.
- Answering all product-related questions in a polite manner and addressing queries promptly.
- Collaborating and strategizing with the business and engineering teams.
- Attending workshops and refresher courses in sales and marketing.
- Planning and assisting with new product releases and events.
- Performing product demonstrations for customers, staff, and other stakeholders.
- Assisting with the development of business plans.
- Scheduling training sessions and attending meetings as required.
- Identifying new market opportunities and relaying this information to the Manager and other relevant stakeholders.
- Making helpful product recommendations and suggestions to increase revenue.
- Tasking with facilitating training sessions, as well as assisting with new product launches.
- Keeping on contacting with client to maintain the satisfaction by each other..
Functional Skills And Knowledge
- Extensive experience in product management position would be advantageous.
- Ability to memorize details like product specifications.
- Articulate and able to perform demonstrations that engage and inspire.
- Deadline-driven, and willing to work after hours.
- Superb verbal and written communication skills, as well as great telephone etiquette.
- Have own car with driver's license
Soft Skills
- Good command in English.
- Excellent knowledge of MS Office.
- A strong growth mindset.
Education
- Bachelor's degree or higher in Science or Engineering or related in field of chemistry, biology, microbiology, food science, biotechnology and related, except, computer, mathematics and statistic.
Experience
- Sales/product specialist or research/laboratory work for at least 2-3 year
