Position Overview:
This position will share responsibilities for fresh food merchandising operations in stores. This position supports the execution and compliance of fresh food plan o grams, promotions and retail initiatives as set forth by the company.
- Assists the Store Operations Team in meat and seafood products training, coaching and counseling, and directing daily retail route operations assigned to his/her team. This includes but is not limited to customer retention, price execution, promotional compliance, customer satisfaction, product and cash variances, adherence to delivery schedules, training new Fresh Food Manager, inventory accuracy, and ensuring a safe work environment. Keeps management updated on team performance.
- Maintains good customer relations to promote increased sales and exercises tact and courtesy in servicing customers. Retains knowledge of entire meat and seafood products line.
Roles & Responsibilities:
- Responsible for training, preserving and merchandising of meat and seafood products such as: pork, beef, poultry, fish, seafood in stores.
- Cleans and sanitizes all equipment and display/checkout areas, and inventories.
- Replenishes and rotates stock to ensure first-in and first-out product utilization in reach-in coolers, on shelves per company SOP guidelines. Properly displays products, identifies and removes unsold product from customer locations that is beyond the best-by date or will be past the best-by date prior to the next service.
- Responsible for proper picking, dating and handling of perishable food products. Ensures all meat and seafood products are always refrigerated and within guideline temperatures. Verifies and records temperatures on refrigeration logs, notifies management when temperature exceeds safety zones.
- Responsible for executing all company plan-o-grams and promotions as prescribed by corporate and division management standards and timelines.
- Ensures all fixtures, kiosks, and cutting machines are in good working order, properly placed, and with no obvious defects or in need of repair.
- Utilizes operating system and handheld inventory devices in accordance with Company SOP to accurately maintain product inventory levels. Orders replacement inventory to ensure adequate supplies are on hand to meet customer needs while maximizing product rotation. Reports all theft, or inventory shortages to management immediately.
- Assists company management with communication to customers of new products or services. Responsible for setting up merchandise and sales promotion displays. Issues sales promotion materials to customers.
- Listens to and resolves service complaints on-site or via communication with management and/or service techs.
- Conducts minor service and adjustments on machines such as water filter exchanges, cleaning of brewer sprayer-head, replacing light bulbs and receipt paper, and replacing other small machine components. Reports all out of service equipment to designated managers, maintenance repair service operators and service dispatcher.
- Ensures a safe work environment; performs job safely. Reports any unsafe acts or work conditions to the appropriate manager.
Qualifications:
- Bachelor's Degree or higher in any related fields
- 7+ years in direct experiences in Butcher & Seafood Specialist.
- Butchery importer.
- Strong creativity.
- Systematic thinking.
- Multi-tasked person with result-oriented.
- Expert in all Butchery categories.
