About our client:
Our client is one of the largest food and beverage companies in the world. They are a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. While they are co-headquartered in Chicago and Pittsburgh, their brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.
Responsibilities:
- To ensure compliance to External Manufacturing quality processes to conduct assessment through QRMP/ Technical audit.
- To manage and resolve FSQ issues in External Manufacturers in the portfolio of responsibility.
- To liaise with other External Manufacturing team in the BU, to ensure a coordinated and optimized supplier approval strategy.
- To ensure that all approval/audit schedules in the portfolio are up to date based on risk assessments.
- To ensure that risk reduction/ cost reduction programs are implemented and effective.
- Ensure all External Manufacturers have been assessed against Platinum Rules and drive to 100% compliance with stakeholders.
- To perform assigned tasks in accordance with all FSQ, Environmental, Health & Safety and Ethical & Human Resource Policies, programs and goals.
- Serve as the primary Quality resource for Export requirements from product concept through manufacture and distribution. Maintain the standard procedures to be a guideline for SSEA&HK quality and food safety management.
- Serve as liaison between the Export business team, Export-manufacturing facilities and the Quality community, including both elevating awareness of the Export product portfolio within R&D and ensuring the Export team is aware of key BU projects that may impact the Export portfolio.
- Collaborate with R&D, Quality, Manufacturing, and Operations colleagues across multiple BUs and Regions to maximize on-going quality standards.
- Manage tracking and resolution of Export quality issues and customer and consumer complaints.
- Safeguard brand equity both domestically and internationally through continuous improvement in Quality and Food Safety systems and effective risk management.
- Interpret evolving Export (country and customer) requirements to provide guidance to business team and quality to understand impact of changes to current Export portfolio and ongoing projects. Serve as a partner to the cross functional team by staying abreast of Quality policy developments and identify opportunities and implications to the business.
- Support and risk assess requested product claims of existing products in new markets.
Requirements:
- Minimum 5 years relevant Quality Management experience.
- Qualified ISO 9001:2000 Lead Assessor (or equivalent GFSI std.)
- The job holder must have passed a recognized HACCP training course to Intermediate or Advanced level.
- Educated to degree level or equivalent in a scientific or technical discipline
