Application Deadline: 20 June 2024
Department: Hotel Management
Employment Type: Permanent - Full Time
Location: Thailand - Bangkok
Reporting To: General Manager
Description
As the Hotel Manager, you will be responsible for creating and maintaining a guest experience in line with the corporates mission and vision. Coordination of all operative departments of the Kempinski Hotel. While virtually every department in a hotel supports operations in some way, core operational functions are provided by three main departments, each of which has both back-of-house and front-of-house staff members and management. Front office. Housekeeping & maintenance. Food & beverage. To ensure a smooth course of daily business including the aspect of profitability, quality- insurance as well as quality-improvement, communication and staff leadership.
Candidate Qualification
- 5-10 years of experience in luxury hotel management with an extensive background in Food & Beverage.
- Highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience.
- Ability to successfully lead a team in the hotel industry.
Key Responsibilities
- Responsible for the optimization of sales.
- Substitute the General Manager in his absence and acquire representative tasks.
- Responsible for coordination, initiation and control of all operational processes as well as appropriate delegation and control of the individual tasks.
- Link between the General Manager and the Department Heads and Team Leaders.
- Ensure an optimal communication between GM and Department / Department heads in the form of meetings, etc.
- Implement annual reviews for the subordinate Department and head of Department, as well as promote, develop, and career planning; Initiate corrective / disciplinary action in collaboration with the GM.
- Responsible for the implementation and adoption of projects in collaboration with the GM.
- Responsible for leadership in all matters in relation to safety and protection in the hotel.
- Budget coordination, creation, control operations.
- Cost control, sales optimization through promotional activities.
- Development and constant monitoring of all security-relevant measures and facilities especially fire protection and rules of conduct in emergency situations, taking into account the current requirements by authorities and legislation.
- Achieve or exceed budget, ensuring and permanently improving quality standards and optimizing work processes in the operational area.
- Sales control/check of the room rate in terms of rooms.
- Quality monitoring of all public and non-public spaces.
- Monitor technical condition of the departments.
- Daily monitoring of all departments.
- Initiate cross-cutting projects.
- Obligation to own personal and professional training.
- Acquire manager on duty services during the week and on weekends.
- Develop and assure standards in the areas of Rooms and F&B.
- Forecast and yield management for the Rooms area in collaboration with the GM and Front Office Manager.
- Secure the realization of quantitatively as qualitatively optimal utilization of the Rooms range.
- Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Job Requirements
Candidate Qualification
- 5-10 years of experience in luxury hotel management with an extensive background in Food & Beverage.
- Highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience.
- Ability to successfully lead a team in the hotel industry.
About Kempinski
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
