Job Responsibilities & Duties
- Oversee revenue management and distribution strategy of the hotel and manage day-to-day yield operations.
- Daily pick-up analysis, strategy adjustments, and reporting.
- Create and maintain a 12-month rolling demand calendar.
- Create and develop pricing strategies in conjunction with the individuality of each hotel.
- Provide a weekly dynamic forecast of expected results, variances, and budget comparisons.
- Manage and oversee strategy for all 3rd party distribution
- Responsible for assessing, analyzing, and pricing group business strategies
- Analyze overall monthly hotel performance and provide a summary report with recommendations to improve long-term strategies.
- Ensure all related systems are configured correctly, validated, and working to full capacity
- Oversee and audit the standards and operations of the reservations department.
- Ensure the website booking process is maintained up-to-date and functional.
- Ensure hotel personnel are fully competent in the use of all systems
- Regularly check the input and the quality of data (segmentation, tracking, etc.) points.
- Conduct quarterly property performance reviews and develop strategic and tactical action
- Responsible for best practice standards to include competitor analysis, market modeling, distribution yield management, inventory availability by channel, pricing control, and new pricing concepts
- Prepare an outline for and support the annual revenue budget process.
- Inspire Hotels HODs to further embed a revenue management culture.
- Advise and coach the client in other operational areas.
- Visit the hotels to get first-hand knowledge of all revenue management issues and other key areas.
- Any other reasonable requests made by management.
Personality
- Business Development and commercial minded.
- Strong sense of need for achievement of goals and success.
- Sound ability and knowledge to develop standards of operations and strategic processes
- Good analytical and numeric skills for fast data crunching.
- Ability to work under my own initiative in a highly pressured environment.
- Good listening skills and the ability to anticipate business needs.
- Able to develop relationships with 3rd parties and hotel teams.
- Capacity to read situations, understand environments and respond accordingly
- Capable of prioritizing between revenue-generating actions and time-consuming tasks with low yield impact.
- Well-developed interpersonal, adaptive influencing, and supervisory management skills
- Willingness to travel and ability to interact professionally with other cultures
- The mentality of client service and taking responsibility beyond direct duties.
- High level of motivation, determination, and commitment.
Experience & Qualifications
- 2 3 years of hands-on Hotel Revenue Management experience.
- A strong command of both written and spoken English is required; additional languages are an asset.
- Bachelor's or masters degree in Hotel Management, Tourism, or Economic Studies.
- Highly computer literate with a high-level command of Excel.
- Knowledgeable of hotel technology: PMS, Channel Manager, Extranets
