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At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.
Sound like you Then read on.
About the Role
Responsible for managing day-to-day human resources inquiries and enhancing HR automation capabilities. Handle general inquiries raised and logged through case management via employee portal
. Provide advice and guidance to employees on standard policy matters
. Facilitate onboarding and off-boarding activities
. Process grievances and complaint cases
. Enhance chatbot capabilities using content management portal, improve knowledge articles, and identify process and operation improvement opportunities
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Date Posted: 28/11/2024
Job ID: 101693631