Human Resources Operations Manager

Overview

• Manage and supervise the HR-Operations team, including employee welfare benefits, employee's personal data, attendance, leave and payroll.
• Manage HR systems and ensure HR-Operations initiatives are cost-effective and run smoothly.

Job Description

• Country expert on HR operations to lead HR operations and payroll team.
• Promote global HR processes, systems and HR helpdesk, employee/manager self-services.
• Manage employee service satisfaction and level up employee experience.
• Manage and ensure data accuracy of employee HR & payroll data and on-time pay.
• Manage compliance and participate the internal & external audits including SOX, EICC, SR, RBA, Labor audits etc.
• Country contact of HR related systems Workday HR, country attendance system and processes
• Project manager for country system launch out (Workday HR, Time &Payroll system) including Data interface UAT,SIT, Regression Testing, etc.
• Represent as country point of view on requirements for HRIS system optimization and solicit feedback.
• Ensure appropriate change management for process or system changes.
• Proactively identify and drive opportunities to improve HR processes automation and efficiency.
• Key member of global and local HR Efficiency projects like mobile apps, HR portal, automation design, etc.
• Manage HR technology innovation for new platform, tools, apps to continue simplify and deliver.
• Work with HR Operations regional lead on cascading global process, and ensure Sox compliance and process optimization priorities.
• Other assignments

Qualifications

• Bachelor's degree or above with HR, Information management, Computer Science, or related major.
• 5 + years of People management experience and 8 + years of HR Operation experience in MNC is preferred.
• HR system expert in Workday HR/Time system is preferred.
• Expert in MS Excel, word, and PowerPoint.
• Excellent communication skills, customer service attitude, Interpersonal and counseling skills
• Self-motivated, high sense of responsibility and personal integrity, manages pressure.
• Familiar with Labor Law, Labor Contract Law and related HR Gov. Policy.