Inbound Sales Manager

Inbound Sales Manager (ISM) is responsible to handle the sales for two out of these: Creative Cloud and Document Cloud. Sales can be made through multichannel: inbound chats, calls and emails across different Geos like NA, EMEA and APAC. While new customer acquisition always remains a priority, an ISM also needs to be able to up-sell/cross sell to existing customers by way of consultative selling.

Responsibilities

An Inbound Sales Manager is accountable for driving and generating revenue for the business unit working on inbound sales inquiries on phone calls or chats

Deliver the quarterly target as assigned by the business and achieve growth on critical products like Adobe Sign, Substance and Stock

Generate incremental revenue from existing customers by up-selling additional products and services where a product specialist team can be involved to increase the deal size. Set up and attend the demos with them

Should be well versed with Adobes solution/products that he/she will be responsible to position or sell

Requirements

Graduation is a must for this role

Should have excellent communication and presentation skills

Proven quick learner, who can understand and be able to position Adobe products and newage Solutions

An ideal candidate should be passionate about inside sales as a profession & a believer in the ideology that inside sales is the present & future of sales

Should have the skills to engage a customer and seek more areas of revenue realization(value selling Vs. Transaction selling)

Preferred experience in North American sales/support process and understanding the nuances of selling in this region

Should multitask and be comfortable switching between phone and chat to address multiple customer queries at the same time

Candidates with prior IT Sales background with an understanding of SaaS and licensing will be a plus

Should possess sound understanding of the sales cycle/Inside Sales model and consultative selling approach. Basic understanding of sales techniques like BANT, Sales funnel, and pipeline management is desired