Job Description
In this position you will....
be working with a strong team of seasoned professionals who drive and execute best practice. You will support a growing commercial underwriting department and work with local agents and international brokers. It is crucial for you to deliver superior policy administrative work and provide first-class customer service. You will have the opportunity to learn about a wide range of P&C products and work with a dynamic team. You will be encouraged, empowered, and challenged to become a member of a dynamic team.
You will be responsible for
- Underwriting Support supporting underwriting functions including policy administration, statistical report preparation, and policy administration
- Operational Support working with cross-functional teams for after-sales services, including but not limited to operational support, handle outstanding premium when required
For you to be successful
We expect you to be able to demonstrate the following key competencies
Impactful
- Committed to delivering strategically aligned objectives, creates plan to achieve with key business revenue milestones and measures
- Proactive in identifying what needs to be done, and taking action, before being asked, or before the situation escalates
- Takes accountability and self-motivated to deliver results even in situations which are not straight-forward
Customer focus
- Demonstrates a customer centric mindset by prioritizing customer needs and addressing concerns with a sense of urgency
- Actively seeks to understand customer feedback and needs and uses this in decision making and solutioning
- Aware of the benefits of offering different service solutions to a diversity of customers and helps support adoption
Collaborative
- Develops strategic relationships and network across agency force and share internally with others for mutual benefits
- Fostering effective team communication and dialogue based on integrity, identifies opportunities to gain consensus for team options, decision and outcome
Communication
- Communicates clearly and actively listens to others
- Provides others with information they need in a timely manner
- Communication is specific and fact based using a style appropriate for the audience
Qualifications
You will require the following qualifications and skills
- Minimum Year 3 or year 4 bachelors degree in Insurance and Mathematics studies or equivalent
- Proficiency in written and speaking English
- Proficient in Microsoft suite (e.g., Power Point, Excel, Word, MS Project)
- Proficiency in Excel, Strong analytical and problem-solving skills.
- Ability to work under pressure and tied timeline
- Insurance background, SQL, and Power BI are a plus.
About Us
bolttech is an international insurtech with a mission to build the worlds leading, technology-enabled ecosystem for protection and insurance. With a full suite of digital and data-driven capabilities, bolttech powers connections between insurers, distributors, and customers to make it easier and more efficient to buy and sell insurance and protection products.
Were a global team of pioneers, united by our ambition to build the future of our industry. Our team are growing our footprint all the time, serving millions of customers and partners around the world. We believe we are uniquely positioned as transformation leaders, because we are at the intersection of insurance and technology.
DIVERSITY AND INCLUSION
At bolttech, we are diverse and inclusive. We value each person&aposs unique skills, background, and identity. We never discriminate on cultural background, religion, sex, gender, gender identity or expression, sexual orientation, age, disability, veteran status, genetic information, marital or family status or any legally protected status. Everyone belongs. And because everyones different, were also flexible in the ways we work, so each person can bring their best efforts every day.
