About us:
ChocoCRM provides Customer Relationship Management (CRM) and becomes one of the first player in SEA to develop a Customer Data Platform (CDP). Currently, we service over 1,800 clients in Thailand and SEA.
Our goal is to help business/ brand connect with their customers better with data and our personalization tools in the ever-changing consumers behaviors.
Responsibilities:
- Gather/Analyze business requirement and propose solutions to meet business objectives
- Develop requirement specification document, business process, business flow diagram and wire frame for clients
- Work with Project Manager, developer, tester and support
- Develop user manual and provide training of business process, end-to-end flow, application feature to clients and operation users
- Prepare weekly/monthly/adhoc reports for management and customers as required
Qualifications:
- Bachelor or Master's degree in St Statistics, Mathematics, Computer Science and Computer Engineering
- At least 2 years experience in software analysis, software development or data analysis
- Proficiency in Object-oriented design and development
- Experience in data analysis, Excel or BI tool (Power BI, Tableau) is a plus
- Good interpersonal, analytical thinking and problem-solving skills
- Ability to handle special assignments promptly and professionally
- Be highly aware of market trend, new technologies, and business models
- Open-minded, enthusiastic, and attentive to details
- Ability to work effectively both independently and as part of a team
- Good communication in oral and written English is a plus
