IT/OT & Cloud Lead

Arxada is a global specialty chemicals business that's committed to solving the world's toughest preservation challenges through better science. [With a proud history of innovation dating back more than a century], we aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the life of vital infrastructure while working to reduce our and our customers ecological footprint.

Sustainable preservation is one of our top priorities. We are making significant strategic investments that will not only decrease our own environmental footprint, but also help customers adapt to long-term environmental and social change through the development of cleaner, greener solutions.

Arxada is looking for an IT/OT & Cloud Lead based in Kabinburi/ Lad Krabang Thailand.

In this exciting dual role you will be responsible to provide support for operational and information technology systems at the Bangkok plant and office sites, coordinating the IT service partner technical resources to implement changes and improvements. You will also work as part of the global Cloud and Data Centre Services team to manage service partner(s) to address support issues and to run Cloud and Data Centre projects including data collection, scoping and implementation, reporting to the Cloud & DC Services Lead.

Essential Job Functions:

• Responsible to manage projects and lead Run issue support
• Deploy and manage cloud-based services, virtual machines, storage accounts, file shares, back-up and recovery, Azure DevOps
• Contribute to the design and implementation of cloud architecture / governance, ensuring scalability, reliability and security
• Combine a strong understanding of cloud technologies, data center infrastructure and architectural principles to create scalable, secure, and efficient environments
• Responsible for support and refresh of IT infrastructure at local site(s)
• Ensure IT SLAs are met by actively managing 3rd party IT Service. Partner(s) and escalate / coordinate as required for issue resolution
• Ensure local applications on OT computers in the R&D and QC Labs at local site are maintained to provide 99% uptime during business hours via managing 3rd party IT Service partners
• Responsible for site IT/OT backup and testing of the Disaster Recovery plan for the site
• Follow and support global IT processes & policies including security vulnerability remediation
• Develops and maintains site related documentation

Qualifications & Experience:

• Bachelor's degree in Computer Science
• Business fluent in English
• 5+ years experience as a IT/OT Support of Applications and Infrastructure and Cloud / DC Engineer
• Strong customer service ethic with proactive attitude
• Ability to manage 3rd party IT service resources
• Capability to prioritize and quickly resolve issues
• Ability to work independently, prioritize tasks, and handle multiple projects simultaneously
• Detailed knowledge and experience of Azure Cloud and Data Centre services
• Good verbal and written communication skills
• Excellent troubleshooting, analytical and problem-solving skills
• Working knowledge of IT architecture & Networking, IT security, and ITIL

Arxada has world class offering in two distinct areas:

Microbial Control Solutions (MCS) focuses on threats posed by microorganisms to people and planet through five distinct business lines including Professional Hygiene, Home & Personal Care, Wood Protection, Paints & Coatings and Material Protection.

Nutrition, Care & Environmental (NCE), meanwhile, provides materials used to manufacture composites for electronics, aerospace and other markets, as well as vitamins and nutritional ingredients, chemicals and performance intermediates, and raw materials for a wide range of high-performance applications.

Arxada is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.