- Lead the management and ownership of critical IT services|Drive service strategy, design, and delivery to meet user needs
About Our Client
Global Manufacturing Company, Headquartered in Bangkok and with branches globally. Central office, easily accessible from BTS Station. This position is part of a new investment project aimed at transforming the company into a state-of-the-art, Technology-led business, with dozens of new IT roles being added to the organization.
Job Description
- Develop and communicate a clear service strategy aligned with business and IT objectives.
- Define the service portfolio and collaborate with stakeholders to ensure quality standards.
- Oversee day-to-day service delivery, monitor performance, and drive continuous improvement.
- Act as the primary point of contact and accountable owner for the service
The Successful Applicant
- Bachelor's degree in a relevant field (e.g., Business, Information Technology).
- ITIL or relevant service management certification preferred.
- Experience in service management or related roles.
- Strong understanding of service management frameworks and best practices.
- Proficiency in desktop and application virtualization technologies.
- Excellent communication and stakeholder management skills.
What's on Offer
Join a dynamic organization driving innovation and excellence in IT services. Opportunity to lead critical service initiatives and make a tangible impact on the organization's success.
Contact: Matteo Perroni
Quote job ref: JN-042024-6392650
