Job Information
Industry:
Banking
Work Experience:
0-1 year
Salary:
17,500/- to 22,500/-
City:
Palarivattom, Ernakulam
State/Province:
Kerala
Country:
India
Zip/Postal Code:
682025
Job Description
Banking Hiring Customer Support
Language: Malayalam and Hindi
Designation: Junior Officer
Qualification: Degree Mandatory
Salary: 17,500/- to 20,000/- Per Month + Good Incentives
Location: Palarivattom, Ernakulam
No: Of Vacancy: 02
Requirements
Candidates Should be able to work under pressure
Should have Pan Card , Aadhaar card , degree certificate
Strong in verbal communication skills along with active listening and speaking - ( Hindi / Tamil / Kannada / Telgu )
Duties & Responsibilities
- Serve customers by managing documents, information, and financial transactions successfully and in an organized, efficient, and secure manner
- Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities
- Meet and exceed bank service standards, greeting and acknowledging each customer warmly, and making them feel welcome while complying with bank procedures and security protocols
- Work as a team with other tellers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special request as needed
- Handle account transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashiers checks, and opening and closing accounts
- Identify customer needs, provide information on new products and services, and direct customers to branch representatives if interested
- Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller
- Track, record, report, and store transactional information and special requests
- Provide a high level of customer service, providing answers and assistance with a smile
- Balance individual drawer at the end of each shift
- Perform various maintenance duties such as stocking supplies and cleaning workstations
- Follow all policies and procedures set forth by the bank
Required Skills and Qualifications
- Bachelors degree in business, finance, or related field
- Proven analytical and problem-solving skills
- Exceptional mathematical ability
- Strong written and verbal communication skills
- Proficient in Microsoft Office suite, with aptitude to learn new software and systems
