Position Title: Key Account Management Intern [Healthcare Ecommerce]
Location: Bangkok
Duration: 3 months internship at least, for 2024 H2 and 2025 H1
About HD:
- HD is the leading healthcare and surgery marketplace in emerging Southeast Asia, powering over 2,000+ healthcare providers including some of the biggest hospitals. We connect patients to hospitals, clinics, operating rooms, and surgeons while offering healthcare financing solutions to increase access to affordable care and surgeries. To date, over 300,000 patients have benefited from more accessible and affordable healthcare and surgeries through our platform
- HD operates the HDmall platform in Thailand and Indonesia, offering both outpatient and inpatient healthcare services
- HD also runs HDcare, a service that enables healthcare providers many already on the HDmall platform to increase utilization of hospitals and clinics operating room capacities. With low utilization rates across private hospital infrastructure, this Airbnb for Surgeries solution enables HD to help both healthcare providers as well as patients
- HD is part of the Google for Startups Accelerator: Southeast Asia program
- Learn more about HD: https://hd.care
HD in the media:
- Techcrunch: HD raises $5.6M to build a Sierra AI for healthcare in Southeast Asia https://techcrunch.com/2024/04/02/hd-mall-southeast-asia-ai-healthcare
- Fast Company: This platform matches surgery patients in Southeast Asia with affordable healthcare options https://www.fastcompany.com/91033731/hd-most-innovative-companies-2024
About the Role:
As a Key Account Management Intern, you will assist in expanding our reach and enhancing relationships with top-tier hospitals, clinics, and surgeons in Thailand. This role is perfect for those passionate about healthcare and eager to learn about account management in a dynamic startup environment.
Responsibilities:
- Support in Key Account Development: Assist in building relationships with healthcare institutions to ensure their active engagement on our platform.
- Assist in Stakeholder Engagement: Help address inquiries and needs of key accounts, maintaining professionalism and timely responses.
- Partnership Growth Support: Work with internal teams to identify growth opportunities within key accounts.
- Account Performance Analysis: Help analyze account metrics to optimize the user experience and contribute to continuous improvement.
- Cross-functional Collaboration: Collaborate with Sales, Marketing, and Product teams to align strategies and understand client requirements.
- Market Research: Assist in researching industry trends and the competitive landscape to inform company strategies.
- Training and Support Assistance: Help provide training and guidance to partners on platform utilization.
Qualifications:
- Educational Background: Currently pursuing or recently completed a Bachelor's degree in Business Administration, Economics, Engineering, Mathematics, or related fields.
- Experience: Open to students and recent graduates. Previous experience in key account management, business development, or relationship management is a plus.
- Interpersonal Skills: Strong communication skills and the ability to engage effectively with various stakeholders.
- Analytical Abilities: Interest in data analysis and strategic decision-making.
- Problem-Solving: Eagerness to learn, identify challenges, and think creatively.
- Adaptability: Ability to thrive in a fast-paced startup environment.
- Language Proficiency: Fluent in Thai.
What We Offer:
- Professional Growth: Gain hands-on experience and exposure to various facets of strategy and operations in the healthcare industry.
- Mentorship: Receive guidance and mentorship from experienced professionals.
- Impactful Work: Contribute to real projects that make a significant impact on healthcare access and affordability.
- Collaborative Environment: Work in a supportive and collaborative environment.
- Career Advancement: Potential for future growth and advancement within the company.
Join us in making a difference in healthcare and gain invaluable experience while working on meaningful projects.
