Search by job, company or skills

Acommerce

Live Operation - Specialist (Freelancer)

Early Applicant
  • a month ago
  • Be among the first 50 applicants
Exp: 0-2 Years

IT/Computers - Software

Job Description

Responsibilities:

  • Technical Expertise:
    • Manage live stream software(OBS,Tiktok live studio) and platforms (TikTok Live, Shopee Live, Lazada Live, etc.) to ensure optimal performance and troubleshoot technical glitches.
    • Monitor live streams for any technical issues or disruptions, and take swift action to resolve them.
    • Maintain a strong understanding of streaming protocols and best practices across various platforms.
  • Content Moderation:
    • Actively monitor chat messages and comments for inappropriate content, hate speech, or violations of community guidelines.
    • Manage comments promptly to maintain a positive and inclusive environment for viewers.
    • Work collaboratively with the live anchor to address viewer concerns or questions that require moderator intervention.
  • Stream Support:
    • Assist the live anchor with pre-stream preparations, including setting up equipment and testing software.
    • Monitor scripts and product information to ensure accuracy and provide real-time support during the stream.
    • Generate reports on live stream performance metrics (viewership, engagement) for post-analysis.
  • Teamwork and Communication:
    • Collaborate effectively with the live anchor, marketing team, and technical staff to ensure a seamless live stream experience.
    • Clearly communicate any technical issues or moderation needs to the live anchor and relevant team members.
    • Maintain a positive and professional demeanor within the team environment.

Qualifications:

  • Excellent attention to detail and ability to identify and address potential problems proactively.
  • A keen eye for inappropriate content and a commitment to maintaining a positive online environment.
  • Effective communication and collaboration skills to work seamlessly within a team.
  • Ability to stay calm under pressure and make quick decisions in fast-paced situations.
  • Proficient in (Thai, and English) to understand viewer comments and communicate effectively.
  • Strong technical skills with experience in live streaming software and platforms (OBS, TikTok Live, Shopee Live, Lazada Live a plus).
  • Graduating from relevant fields of study would be preferred.

More Info

Skills Required

Login to check your skill match score

Login

Date Posted: 23/10/2024

Job ID: 97539587

Report Job

About Company

Follow

aCommerce is the largest regional ecommerce enabler that provides end-to-end and e-commerce solutions for brands in Singapore, Thailand, Malaysia, Indonesia, and the Philippines. Founded in May 2013, aCommerce has over 800+ staff spread out across Southeast Asia. We works with top global brands such as Samsung, Adidas, Unilever, L'Oreal and Nestle. The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join. Discover more about working at aCommerce Facebook Page Linkedin Page Youtube Channel Are you someone passionate about building ties and working closely with people We have a myriad of exciting e-commerce career opportunities for you. If you're a tech junkie who loves to tinker with codes or come up with innovative solutions, there's a place for you in our technology team. Want to take your Supply Chain Management experience to the next level aCommerce is the best place to be challenged and get immediate results. To sum it up, there are three key reasons why you should join the aTeam. Equal Opportunity aCommerce is committed to equal opportunities for all employees and a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements, and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. If you have any questions about our recruiting process, you can send an email to ateam@acommerce.asia

Hi , want to stand out? Get your resume crafted by experts.

Similar Jobs

Social Media TikTok Operation Specialist

iQIYI comCompany Name Confidential

Specialist AAGI P C Field Sales Operation BAY

Allianz AyudhyaCompany Name Confidential
Last Updated: 24-11-2024 00:04:27 AM
Home Jobs in Thailand Live Operation - Specialist (Freelancer)