Job Description
Position Overview:
Manager - People & Culture is a pivotal role responsible for supporting the business by overseeing and executing all P&C activities. This role ensures that P&C operations are aligned with company objectives, maintaining high levels of team member satisfaction while ensuring compliance with company policies and legal requirements. Ensuring that all company tasks, policies and procedures are strictly adhered when conducting business on behalf of the company.
The Manager - People & Culture will work closely with team members, line managers, and corporate office, providing critical support in all areas of people & culture, including recruitment, employee relations, performance management, and office operations & administration.
Key Responsibilities:
Please note that this is not an exhaustive list of the day-to-day activities required for this position. AVC's team members always find new ways to look after the business, their guests and their team members. Within this, the key responsibilities for this position are:
- Ensure efficient processing of monthly payroll, ensuring accuracy and compliance with corporate policies and procedures.
- Ensure that practices related to compensation and benefits are aligned with and comply with corporate policies.
- Maintain comprehensive records of each team member's history, ensuring confidentiality and accuracy in both online and paper formats.
- Ensure that filing systems are organized and maintained according to agreed standards, including the archiving of old records.
- Provide P&C data as required for reporting purposes, including organization charts, monthly P&C reports, and manpower statistics.
- Assist in the management of performance appraisals, tracking Key Performance Indicators (KPIs), and developing Individual Development Plans (IDPs).
- Support the communication of key messages to all team members, promoting team member engagement and facilitating feedback channels.
- Support office administrative functions, including purchasing, reimbursements, and organizing team events such as engagement, CSR activities etc.
- Advise line managers on matters related to Thai Labour Law and other relevant regulations.
- Act as the liaison between the company and government agencies, ensuring all legal requirements are met, including expatriate visa and work permit applications.
- Assist in obtaining necessary work permits, visas, and government registrations for expatriate employees.
- Support talent management activities, including succession planning and the identification of key leaders within the organization.
- Oversee all activities related to the sourcing and recruitment of staff, including job postings, candidate screening, and interview coordination.
- Manage the preparation and administration of employment contracts, ensuring compliance with company standards and legal requirements.
- Coordinate the orientation and onboarding of new hires, ensuring a smooth and consistent process across all locations.
- Handle basic P&C inquiries and perform other duties as assigned by supervisors or management.
- Work closely with P&C team in both the corporate office and Preview Centre locations to ensure a cohesive and consistent approach to all P&C functions.
Qualifications
- Bachelor's degree in HR Management or a related field.
- Minimum of 5 years of experience in People & Culture, preferably within the Timeshare or Hospitality industry.
- Strong understanding of P&C policies, processes, and Thai Labour Law.
- Full understanding of work permit and visa requirements for expatriates in Thailand.
- Proficient in Thai & English communication, both written and spoken, with strong computer literacy.
- Highly organized, self-disciplined, and detail-oriented, with the ability to handle confidential information with integrity.
- Strong interpersonal skills and a positive attitude, even under pressure.
- Ability to work effectively as part of a team and independently.
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