Job Summary:
Join our dynamic team as a Motor Insurance Claims Examiner, where your primary role will be to deliver exceptional customer service, efficiently assess claims, and manage documentation. You will coordinate with customers and departments to resolve cases, schedule service appointments, and support various departmental tasks. If you thrive in a fast-paced environment and have a keen eye for detail, we want to hear from you!
Key Responsibilities:
- Record and manage claims in line with benefits.
- Review and approve claims accurately.
- Address customer inquiries about claim payments and policy details.
- Maintain and manage documentation efficiently, adhering to company standards.
- Verify and prepare documents for customers as requested.
- Ensure accuracy in received documents and prepare summaries and payment documents.
- Support other duties or projects as assigned by the manager.
Working Conditions:
- Hours: 40 hours per week, 08:30 17:30
- Days: Monday to Friday (5 days)
- Location: Head Office (Ratchathewi)
Qualifications:
- Bachelor's degree or vocational diploma in any field.
- Preferably 1+ year of experience in auto insurance or automotive service centers.
- Proficient in Microsoft Word, Excel, and reporting.
- Strong ability to work under pressure and meet deadlines.
- Highly motivated with strong initiative and problem-solving skills.
- Ability to work independently while maintaining high service standards.
- Excellent work ethic, responsibility, and punctuality.
- Good communication skills in English; a TOEIC score of 600+ is a plus.
Key benefits/What we offer:
Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.
We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.
59964 | Customer Services & Claims | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.
