Location: Bangkok, Thailand
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Thales has been present in Thailand since the early 1990s, opening its first representative office in Bangkok in 2005. Today, Thales Thailand employs 45 people, and has numerous programmes and achievements to its name in both the civil and defence sectors. The Group is a long-term strategic supplier of defence systems for the Royal Thai Army and Navy. In aerospace, Thales plays a key strategic role, delivering country-wide solutions to Thai customers in the area of air traffic management, radars and navigation aids. Thales is supplying ground transportation solutions to the main and urban rail lines in the area of signalling and fare collection.
Role & Responsibilities
As the IT Network Engineer, you are responsible for deploy, operates, maintain and troubleshooting the enterprise network including switching and routing components, LAN, WAN, Firewall, VPN Gateway & Telephony Services until solutioning for network infrastructure requirements per new network/system implemented. He/she will provide 2nd level support to Service Desk team and response to NOC calls.
Main Activities / Tasks:
Implementation, Integration, Troubleshooting the Network Infrastructure of the Thai ePP:
- Responsible for day-to-day operations and administration of data center, campus network and security infrastructure consisting of Firewalls, Cisco-ACI/DNAC/ISE System & VPN gateway
- Perform daily data center network monitoring and proactively handle events, incidents and resolve reported problems.
- Installation, configuration and maintenance of network infrastructure in accordance to the security standard and change management policy
- Performing preventive maintenance of network infrastructure, and patching in accordance to corporate vulnerability and patch management policy.
- Support and maintain branch network infrastructure, troubleshoot and coordinate RMA service with third party vendors.
- Develop and maintain comprehensive network and security infrastructure documentations.
- Coordinate with vendors for third level support to ensure the performance and high availability of the network equipment.
- Support systems team in various system setup related to network configuration.
- Analyze, troubleshoot, conduct root cause analysis to resolve critical network and security issues
- Review, maintain and enforce network security & compliance on all network Infrastructure
- Maintenance & execution of IT Disaster Recovery Plan for network & security infrastructure
Location of job
- Bangkok, Thailand (occasionally Bang Pa-in, Ayutthaya)
- Require sometimes to travel upcountry (Branches)
Knowledge And Skills
- Strong experiences in supporting & troubleshooting LAN/WAN switches, routers, firewalls, VPN and access control technologies.(Cisco Nexus, Catalyst)
- Experiences configuration and administration of MPLS/VPN/OSPF/BGP protocols and layer-3 technologies
- Experiences in configuration and administration of Cisco ACI, NAC, ISE, Stealthwatch and Cisco Expressway
- Experiences in Firewall configuration and administration (Fortigate, Palo-Alto, Cisco Firepower)
- Experiences in Network Load balancer, SLB and GSLB (F5/A10)
- Familiar with AAA, RBAC, ACL, IPSEC, TLS, configuration and support.
- Knowledge in network security & information security compliance
- Infrastructure monitoring (ELK, Log point, Centreon)
- Possess knowledge of Active Directory Server (Microsoft AD)
- Understanding of ITIL process incident management, change management and problem management.
Education, Qualifications, And Special Training
- Bachelor degree in IT or computer engineering
- CCNP Routing & Switching, or CCNP Data Center certification
- Vendor certifications from PaloAlto/Fortinet is a plus
- Able to communicate in English
Experience
- 5 to 10 year technical experiences in Advanced Network Administration, installation, configuration, and supporting Enterprise Datacenter network and security infrastructure.
- Work experience in established organization
- Familiar with managed-IT Operation and project activities
- Familiar with Security Compliance and Risk Management
Personality Requirements
- Good communication skill
- Customer Service Oriented
- Good investigative and problem-solving skills with attention to detail
- Positive working attitude with high integrity
- Ability to work cross-functionally with internal and external stakeholders
- Ability to work efficiently and independently in a fast-paced, high-volume governmental environment
Other Requirements
- On-site after office hours (based on incident and duty roaster)
- Require sometimes to travel upcountry (Branches)
- Regular Working Hours:9.00 am to 6.00 pm
At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!