Bookaway is an online ground & sea travel platform dedicated to making it easy to book ground travel services from local transportation suppliers worldwide. By sourcing the largest database of suppliers, we help travelers find the best services and effortlessly plan their trips, while enabling our partners to expand their customer reach online.
We are seeking a
Payment Operations Specialist to lead operations in Thailand and manage the payment processes effectively on the ground.
Why Join Us
- Be part of a dynamic and growing team in the travel industry.
- Opportunity to work with international partners and expand your professional network.
- Contribute to creating seamless travel experiences for customers worldwide.
Responsibilities
- Request and collect invoices from partners.
- Reconcile received invoices with internal records to ensure accuracy.
- Assist in the payment process by preparing necessary documentation and submitting it to the finance team.
- Ensure timely submission and processing of invoices.
- Verify the mathematical accuracy, legitimacy, and completeness of transactions before filing them under each partner's name.
- Act as a liaison between partners, business development team, and the finance team to ensure smooth payment operations.
- Support partners based on their needs and maintain strong supplier relationships..
- Resolve payment-related issues in real time to ensure seamless operations.
Requirements:
- Fluent in English and Thai.
- Proficient in Excel, Word, and CRM platforms.
- Independent and self-motivated with excellent problem-solving skills.
- Strong communication and interpersonal skills to build relationships and influence stakeholders.
- Well-organized with the ability to manage multiple tasks simultaneously.
- At least 1 year of experience in payment operations or a related field.
- Ability to learn quickly, manage projects, and drive results
