Process Improvement (Mobile Banking)

Role Objectives:

Be the owner to improve on specific processes also be the Change Agent for Mobile Banking transformation areas in order to reduce the lead time, remove waste also improve productivity and ensure with quality deliverables Responsibilities

Survey and investigate pain-points, unnecessary processes within Mobile Banking umbrella (IT, Business, Integration and etc.) to understand the processes and pain points and adjust proper processes to reduce the pain, assigned process scope and coordinating new process deployment

Identify process improvement enablers, develop new process requirements and liaise with all assigned teams and assigned process scope, coordinating new process deployment

Provided standard templates, guidance, and improvement plans to support Process Improvement Plan

Initiate measurable and suitable mean to measure the maturity level of the Mobile Banking teams, practice with discipline and find improvement according to the Mobile Banking team's nature

Prepare and maintain Mobile Banking Program Dashboard to track, report and notify the teams in term of production stability, product quality, value of features, vendors quality, process improvement savings, benefits and results

Prepare materials and present progress and accomplishments to any related teams periodically

Qualifications:

Bachelor's degree in IT/ Computer Science/ Computer engineering

IT Background (with software development process may have experienced in mobile banking sector)

Process improvement experienced

Agile methodology with advance knowledge

Skills:

Strong analytical skill

Business awareness

Excellent oral and written communication skills

Have a methodical, investigative and inquisitive mind

Presentation skills

Working Location: Operating at Silom Head office, Bangkok (On-stie 5 days)

If you require more information, please contact K.Ar-titaya Tel. 063-403-5669

e-Mail: [Confidential Information]