Product Operations

We are currently building the #1 Insurtech in Southeast Asia that helps people to reach insurance in the most efficient way. Therefore we need talent with great potential like you to join this growing organization, learning the right skills and also building great teams to reach our goals.

Responsibilities

• Assist in the execution of product strategies and ensure efficient operational processes across the product lifecycle.
• Monitor and analyze product performance metrics, user feedback, and market trends to identify areas for improvement.
• Develop and implement operational processes to enhance product efficiency and effectiveness.
• Work closely with product managers, engineers, and other stakeholders to facilitate communication and alignment on product goals.
• Maintain comprehensive product documentation, including process workflows, user guides, and training materials.
• Serve as a point of contact for internal teams and users regarding product-related queries and issues.
• Assist in planning and coordinating product launches, updates, and ongoing support activities.

Qualifications

• Bachelor's degree in Business, IT, Engineering, or a related field.
• 1-2 years of experience in product operations, product management, or a similar role in the IT sector, preferably fast-pace start up. Fresh graduates are also welcome to apply.
• Strong analytical skills and experience with data analysis tools, e.g. Google Sheet, MS Excel.
• Excellent communication and interpersonal skills.
• Strong proficiency in Thai is a must, with sufficient working communication in English (minimally read/ write and passive verbal communication)
• Ability to work independently and in a team environment.
• Ability to cope with a fast-paced startup environment.
• Detail-oriented and strong team player.

About FUSE

Fuse is a breakthrough company in the insurance industry. We provide one app for various insurance product types from numerous well-known and trusted insurance companies. We have expanded our business not only in Indonesia but also China and Vietnam, and are planning on an even bigger expansion to grab markets from other Southeast Asia countries.

Our vision is to deploy the latest cutting-edge technology that enables everyone to buy, claim, or sell all kinds of insurances easily and instantly.

Our mission is to be an insurance technology/platform partner that allows all online/offline channel partners to sell multiple insurance products from multiple insurance companies online in real-time.

Fuse is committed not only to make insurance easily available for everyone but also to spread awareness about the importance of having financial plans and protection through insurance.