Our Mission
To empower employers and educators to realise and embrace the potential of neurodivergent people as students, employees, as customers and as part of their community, so that together we can create a more inclusive world.
Job Summary
The Programme Officer will work closely with CEO and Head of Inclusive Employment Department and collaborate with internal teams, partners, and stakeholders to ensure effective delivery of projects aligned with Steps mission and objectives. The role requires a proactive and organised individual with strong project management skills.
Job Responsibilities
- To manage the detailed day-to-day aspects of multiple projects, follow up on operation plans for new programmes, measure progress and efficacy.
- Assist in the development and delivery of programmes and activities in accordance with the mission and goals of the organisation, as well as meeting donor, client or partner needs.
- Assistance in the delivery of programmes to include, but not limited to events, visits to Steps, workshops, training sessions, NWRC events, university/other types of visit and advocacy campaigns.
- Coordinate with all relevant Business Units and Departments to follow up on tasks, receive updates, provide operational support, and ensure each project is on track.
- Monitor project progress and performance, identify risks and challenges, and propose solutions to address them.
- Communicate with external stakeholders to ensure strong engagement, clarity on responsibilities/deliverables, timelines, and any ad-hoc support and administration required.
- Help to collect feedback from stakeholders which can inform the development of our programmes as well as enable us to make new ones.
- Assist Programme Manager in preparation of programme funding proposals and donor/impact reports.
- Ensure goals are met in areas including stakeholder satisfaction, safety, quality, and team member performance.
- Under the guidance of the Programme Manager and CEO, build and maintain strong relationships with project partners, stakeholders, and beneficiaries.
- Collect and analyse data on key performance indicators, and prepare reports to assess the effectiveness of programmes.
- Track budgets and ensure the effective and efficient use of resources.
Qualifications
- Bachelor's degree in Business or similar relevant field
- Experience coordinating multiple projects
- Strong written and verbal command of Thai and English
- Project management skills.
- Relationship management skills.
- Internal communication strategies.
- Risk management experience.
Benefits
- Salary range: Starting at 28,000 THB (depending on experience)
- Health insurance
- 3 weeks of paid holiday
- Be part of an innovative, award winning social enterprise
Why us
Steps provides access to meaningful and appropriate transition to employment pathways for the neurodivergent community. Steps models inclusive and sustainable businesses such as coffee shops, retail shops, business outsource services, and bakeries. Steps empowers employers to begin their inclusion journey with our inclusion diagnostic tools, disability inclusive accreditation awards, and consultancy.
Steps is committed to promoting inclusiveness in its staff, advisors, and advisory board in order to enrich its effectiveness. Steps Community promotes inclusive hiring, retention, promotion, and board recruitment practices.
About Us
Steps
Steps is a B Corp certified award winning social enterprise that provides access to employability and life skills training for the neurodivergent community alongside work experience and employment opportunities in our B2C and B2B organisations.
As a team of dedicated specialists in inclusion and social innovation, we believe in using social enterprise as a platform to develop the skills and self esteem of our learners so that they can be appropriately employed. In addition, social enterprises help society gain awareness and positive representation of this community.
We believe in demonstrating employment equality is possible and then supporting other businesses to become inclusion champions. Read about our impact here.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job Apply anyway and let us know how your experience could be valuable for this role. Inclusion is at the heart of our work and naturally extends to our recruitment. We want to ensure people of all abilities are able to access career opportunities with Steps and achieve their full potential. To do this, we have adapted our approach to recruitment. We also provide the accommodations, adjustments, specialist equipment and support that can help individuals succeed and excel in their career with us.
If you require reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [Khun Cho, HR, [Confidential Information] ].
