FEMALE CANDIDATES WILL BE PREFERED.
DUTIES AND RESPONSIBILITIES:
- Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
- Processes reservations from the sales office, other departments, and travel agents.
- Knows the type of rooms available as well as their location and layout.
- Knows the selling , rates, and benefits of all .
- Knows the policy of the hotel and how to code each reservation.
- Creates and maintains reservation records by date of arrival and alphabetical listing.
- Determines based on the selling tactics of the hotel.
- Prepares letters of confirmation.
- reservation information to the .
- Processes cancellations and modifications and promptly relays this information to the front desk.
- Understands the hotel's policy on and .
