Job Description
Main Tasks:
Sales & Retail
- Develop tools for a daily business in the stores and in collaboration with Swatch HQ
- To grant objectives achievement in term of turnover and profitability in the stores
- Analyze sales and KPI's in order to maximize the store performance
- Control and supervise with HR BP the turnover of employees and develop action plan
- Preparing Sales forecast according to the budget/commercial targets in the country per store and employee
- Supervise & Implement actions of turnover of sales, operations strategies to maximize growth potential for the retail business
- Creates reports to use on a daily business
- To implement rules and procedures according to retail guidelines from Swatch HQ
- Help to identify new business opportunities for retail division by detecting potential new store locations across the market and to let approve by Swatch HQ
- Establish Retail expense budget for the country
- Closing non-performing Stores
- Relocation of wrong located Stores
- Now opening selective strategic Stores
- Responsible to develop a database with existing clients to maintain good business relationships and new ones in collaboration with marketing activities
- Evaluate competitive challenges for the brand and identify opportunities for growth and profit enhancement
- Responsible for hiring of the retail area manager, store managers in cooperation with Brand Manager, Human Resource Manager Swatch and HQ (HR)
Marketing, PR, Retail Design:
- Plan and execute local events in a store, promotions and point of sale activities in order to increase sell through levels
- Respecting brand identity, while ensuring that brand image and position were properly maintained in the stores in line with Swatch HQ
- Supervises the proper use of merchandising material in line with Swatch HQ VM Guidelines in close collaboration with VM
Human Resources
- To overview personnel planning
- Provide continuous on-site coaching and development opportunities for Area Retail Managers
- Monitor & improve Area Retail Managers performance through quarterly appraisals (against business plan & personal objectives) and ensuring corrective action plans in place
- Assess Area Retail Manager and provide all effort to resolve problems through visit and ensuring effective communication with all team members on the visit
- First point of contact for Area Retail Manager
General responsibilities:
- Responsible for the Retail budget in collaboration with Finance Dept. in the country
- Responsible for the Reporting's in collaboration with controlling in the country lead Area Retail Manager and ad hoc also Store Manager Meeting
- Informs the Brand Manager of all and every extraordinary or irregular points and elements in the field of his/her responsibility
Leadership:
- Weekly meeting with Area Retail Manager
- Evaluate weekly market visit reports
- Establish a SWATCH spirit within the Retail organization (efficiency, unity, cooperation)
- Assess team performance and provide constructive feedback to support skill development
Professional Requirements
Qualifications:
- Bachelor's degree or higher in any fields
- At least 3 years of working experience in selling fashion products
- Excellent command of English
- At least 3 years of working experience in retail management role
- Must be a good team player, pleasant, service oriented with good communication skills
- Good computer operation
Job Location: Thailand (Bangkok), 87 Wireless Road, 10330, Bangkok
Company Address: The Swatch Group Trading (Thailand) Limited 4th Floor, M. Thai Tower, All Seasons Place 87 Wireless Road Pathumwan District TH-Bangkok 10330 Thailand