As a Room Attendant at Napasai, A Belmond Hotel Koh Samui, Thailand, you are part of a collective that crafts memorable guest experiences through exceptional customer service and personalized assistance. In this role, you will provide the highest calibre of assistance by providing information and recommendations to guests, always aiming to exceed expectations.If you're looking to develop your skills and be part of the future of luxury, this is your moment.
Primary Responsibilities Include
- Taking pride in impeccably preparing rooms for incoming guests through cleaning, and replenishing linens, towels, and amenities to create a welcoming and luxurious atmosphere.
- Providing thorough cleaning tasks, including dusting, vacuuming, mopping, and polishing surfaces, paying close attention to detail and ensuring that cleanliness standards are met or exceeded.
- Attending to various guest requests such as providing extra amenities, or offering information about hotel services and facilities in a helpful, professional manner to ensure guest satisfaction.
- Reporting maintenance issues or damages to guest rooms to the appropriate department for prompt resolution and to ensure a meticulous environment for guests.
Requirements
What You Bring:
- Ability to engage in physical tasks such as lifting, pushing carts, and standing for extended periods.
- An eye for detail to ensure that rooms are properly cleaned, supplies are replenished, and any maintenance issues are reported.
- A respect for guests privacy; upholding professionalism and integrity when handling guest belongings with care and maintain confidentiality regarding guest information.
- Effective time management skills to complete tasks efficiently while maintaining high standards of cleanliness.
Benefits
What We Offer:
At Napasai, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, and benefits including:
- Competitive salaries
- Complimentary and preferred rate experiences at our iconic destinations
- Friendly and Family environment
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow. Join us and be part of creating unforgettable moments for our guests, communities, and each other.
This is your moment.
Apply today!
About Us
Tucked among whispering palms on Koh Samui's northern coast lies Napasai, a Belmond Hotel. Here, sun-drenched days of barefoot living segue into balmy Thai nights. Graceful stand-alone villas, a private sandy beach and 43 acres of tropical gardens provide a romantic paradise in the Land of Smiles
Join us and achieve the truly exceptional!
The Belmond & LVMH Family
Napasai, A Belmond Hotel, Koh Samui, Thailand, is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.
