Responsibilities
- Upsell and cross-sell professional light and sound products to existing customers
- Provide excellent service to all customer types in person and on the phone
- Analyze the market to search for new potential customers and collects specific product requirements
- Identify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business
- Quickly getting up to speed on professional light and sound products and industry knowledge and staying up to date on the latest trends
- Refer sales leads, customers feedback and information on competitor activity to appropriate contacts within the organisation so that they can respond to changing market conditions and customer demands
- Work with customers to understand and identify their needs and objectives.
- Establish annual, quarterly, monthly or weekly sales plans and prioritise and schedule your own activities so these targets are met
- Drive sales revenue and market share by managing a vertical market to achieve quota
- Conduct new business development activities including, new customer contacts, tradeshows/exhibitions and networking.
- Propose, present and demonstrate products for prospective clients
- Be able to position and leverage the company's Core Competencies to key decision-makers within an organisation during the sales process
- Maintain and manage the Customer Relationship Database (CRM)
Desired Skills & Experience
- Strong investigative and listening skills, with problem-solving ability
- Superior communication and presentation skills
- Strong aptitude for technology and technology projects
- Strong customer service mindset
- Excellent customer skills and consultative sales approach
- Strong business development, account management, and relationship-building skills
- 1-3 years of business-to-business product sales experience (preferably a female candidate)
- Master's or Bachelors's Degree or equivalent experience
- Desired languages: English, Hindi, Tamil, Kannada and Malayalam