This inclusive employer is a member of myGwork the largest global platform for the LGBTQ+ business community.
Job Summary: The core objective of this role is to support the Head of Division in achieving the goals and objectives of the Division. To aid the achievement of customer satisfaction and business growth through focused business planning and people management.
Key Responsibilities
- Industry knowledge: Responsible for providing continuous tools and education to self and team members to ensure up to date industry, competitor and product knowledge; Maintains knowledge of the industry and the competition continually seeking information from physicians, suppliers, and others to challenge, modify and prioritize regional strategies; Collects data from their region on competitor's sales tactics and prepares the team to counter them and keeps the marketing organization aware; Maintains awareness of industry trends and their impact on local /regional sales activities.
- Selling Skills: Visit customers and / or potential customers on a regular and planned basis to promote products and services to achieve the revenue targets, as agreed with Head of Division; Prepares quarterly regional sales forecast and participates in the determination of market potential and sales expense estimates; Develops an in depth knowledge of the products and services provided by the division; Support customers in terms of correct use of Boston Scientific products; Attend meetings, conferences and exhibitions, as required to promote Boston Scientific products and services; Develops markets and businesses according with divisional goals and objectives, trough execution, while optimize available tools (consignment, etc.); Identifies sales forecast gaps, submits corrective strategies and implements aggressive sales growth; Develops and recommends expansion analysis of new field territories; Identifies & recommends promotion programs and materials to help support the sales plan & strategy; Shares personal selling experiences in a way that motivates others and teaches applicable skills; Coaches others in the field as appropriate on a disciplined selling model; Models strong selling skills in front of the customer with others present and without taking over the sales process; Actively supports corporate/divisional selling initiatives by proactively assisting in the training and influencing their team.
- Business Management: Monitors own and team member's sales performance on an ongoing basis, initiating corrective actions, preparing reports, summaries, analysis and documentation on all aspects of region management; Assists sales support/marketing staff members in activities such as sales promotion, training or market research in planning and executing special projects; Ensures the effective implementation of representative customer records, key contacts, reports and company policies; Plans and controls expenses to ensure sales objectives are met within budget; Integrates individual territory plans and account profiles into a broader regional sales plan and coaches sales team accordingly, Participates in driving quality awareness in every employee, while guiding the local organization towards improved performance and customer oriented initiatives; Co-ensures that employees are notified of all mandatory training and quality obligations with HR Manager; Tracks completion of mandatory training.
- Quality: As interface to Clients and Customer Service has direct responsibility to facilitate, share documents and process to identify, notify and ensure any complaint or problem are addressed, thereby demonstrating high commitment to Quality in all interactions and behaviors.
QUALIFICATION
- Preferable experience in Medical device or relevant field 10-15 years.
- Strong experience in sales function, distributor channel management is advantage.
- Experience in people management at least 4 years.
- At least a bachelor's degree business/scientific specialization relevant field.
- Knowledge and experience of devices Interventional Oncology and consignment stock will be advantage.
- Good at communication and leadership skill.
- Willing to do domestic travel extensively.
- A team player and able to work harmoniously with all BSC employees.
- To represent Boston Scientific values and integrity.
- Fluent in English/Thai.
This position is local employment only
